NEOTECH
IDP Solid 310D ID Card Printer | Dual-Sided
IDP Solid 310D ID Card Printer | Dual-Sided
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to the IDP Solid 310D for high-quality, dual-sided ID card printing. Fast, durable, and secure. Shop now for the best deal!
Overview:
The IDP Solid 310D ID Card Printer is a professional-grade device designed for high-quality, dual-sided ID card printing. With advanced security features and robust construction, it is ideal for organizations seeking reliable and efficient ID card solutions. This printer delivers clear, vibrant prints quickly, making it perfect for various applications.
Product Description:
The IDP Solid 310D ID Card Printer offers exceptional quality and performance for professional ID card printing. It features high-resolution, dual-sided printing, advanced security options, and compatibility with various card materials. The printer is designed for fast, efficient operation, ensuring clear and authentic ID cards for businesses, educational institutions, and more.
Key Features:
- Dual-Sided Printing: Efficiently prints on both sides of the card.
- High-Resolution Printing: Produces clear, vibrant images and text.
- Fast Printing Speed: Ensures quick turnaround times.
- Advanced Security Features: Provides enhanced card security.
- Compatibility: Works with various card materials including PVC, PET, and polycarbonate.
- User-Friendly Software: Easy to customize and operate.
- Multiple Connectivity Options: Flexible and convenient integration.
Product Quality and Performance:
The IDP Solid 310D is renowned for its high-quality construction and robust performance. It meets stringent quality standards and includes features such as advanced security options and high-resolution printing. Customer testimonials confirm its reliability and efficiency in demanding environments.
Specifications:
- Printing Type: Dual-sided
- Card Compatibility: PVC, PET, polycarbonate
- Print Speed: Max. 26 sec/card (YMCKOK)
- Resolution: Up to 1200 dpi
- Connectivity: Ethernet, USB
Purpose of Use:
The IDP Solid 310D is ideal for organizations and businesses that require high-quality, reliable ID card printing solutions. It meets the needs of various industries, providing professional and secure ID cards.
How to Use:
Simply insert the card into the printer, which will automatically align and print the necessary details on both sides. The user-friendly software allows for easy customization, and the advanced features ensure secure and accurate printing every time.
Supported OS/Application/Industries:
The IDP Solid 310D is compatible with multiple operating systems and applications, making it suitable for a wide range of industries, including corporate, educational, and government sectors.
Benefits & Compatibility:
Enhance your ID card printing capabilities with the IDP Solid 310D. Its dual-sided printing and high-resolution output ensure professional results. The printer is compatible with various card materials and supports multiple connectivity options for seamless integration into your existing setup.
Warranty and FAQs:
The IDP Solid 310D comes with a one-year comprehensive warranty. For more details, refer to the Neotech product services page. If you encounter any issues, contact our sales representative for support and, if necessary, initiate the RMA process for repairs.
Packaging/Weight/Dimension:
The IDP Solid 310D is packaged securely to ensure safe delivery. Detailed dimensions and weight information are provided to assist with handling and installation.
Shop Today & Receive Your Delivery Across the UAE!
Experience the convenience of fast and reliable delivery services across the UAE. Our efficient logistics ensure timely and secure delivery to major cities and emirates, helping you streamline your business operations.
Best Price Guarantee:
We offer the best price guarantee for the IDP Solid 310D. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your purchase.
After Sales Support:
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to address any concerns and ensure the optimal performance of your IDP Solid 310D printer.
Request for Customer Reviews and Testimonials:
We value your feedback. Please share your positive experiences with the IDP Solid 310D to help others make informed decisions.
Stock Availability:
While we strive to maintain up-to-date inventory, we will promptly inform you of any out-of-stock items. For time-sensitive orders, please verify stock availability before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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