NEOTECH
ID Card Printer | IDP Solid 310R Rewritable
ID Card Printer | IDP Solid 310R Rewritable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the IDP Solid 310R for fast, high-resolution, and eco-friendly ID card printing. Available now at NEOTECH with best price guarantee!
Overview:
The IDP Solid 310R ID Card Printer provides an efficient, eco-friendly solution for creating temporary ID cards. Utilizing direct thermal rewritable printing, this printer is designed for businesses needing quick, cost-effective ID card production. Its advanced features and user-friendly design make it ideal for various industries.
Product Description:
The IDP Solid 310R ID Card Printer is equipped with direct thermal rewritable printing technology, enabling multiple uses per card. This innovative feature is perfect for generating temporary IDs, visitor badges, and more. With high-resolution printing capabilities and fast rewrite speeds, it ensures clear, professional results every time.
Key Features:
- Rewritable Printing: Allows multiple uses per card using direct thermal rewritable method.
- High-Resolution Printing: Delivers up to 1200 dpi for clear and vibrant images.
- Fast Rewrite Speed: Rewrites a card in just 12 seconds.
- User-Friendly Operation: Simple LED button for easy use.
- Advanced Security: Installable encoders for magnetic, contact, and contactless cards.
- Upgradable Modules: Options for Ethernet connectivity.
Product Quality and Performance:
The IDP Solid 310R is known for its durability and reliability. It adheres to high-quality standards and includes advanced features like UV printing for enhanced security and high-resolution output for professional ID cards. Customer testimonials highlight its dependability across various settings.
Specifications:
- Printing Type: Rewritable
- Resolution: Up to 1200 dpi
- Rewrite Speed: Max. 12 sec/card
- Connectivity: USB, Ethernet (optional)
- Card Compatibility: PVC, PET, polycarbonate
Purpose of Use:
Ideal for businesses and organizations requiring temporary ID cards, visitor badges, and other short-term identification solutions. The IDP Solid 310R offers flexibility and efficiency, making it an invaluable asset for diverse industries.
How to Use:
Simply insert the card into the printer for quick and easy rewriting. The straightforward LED button operation ensures hassle-free use, while the advanced features guarantee secure and accurate printing.
Supported OS/Application/Industries:
The IDP Solid 310R is compatible with multiple operating systems and applications, making it suitable for corporate, educational, and government sectors.
Benefits & Compatibility:
Enhance your ID card printing capabilities with the IDP Solid 310R. Its rewritable printing technology and high-resolution output ensure professional results while being cost-effective and eco-friendly. Compatible with various card materials and connectivity options for seamless integration.
Warranty and FAQs:
The IDP Solid 310R includes a comprehensive one-year warranty. For further details, refer to the Neotech product services page. If you encounter any issues, contact our sales representative for support and, if necessary, initiate the RMA process for repairs.
Packaging/Weight/Dimension:
The IDP Solid 310R is securely packaged to ensure safe delivery. Detailed dimensions and weight information are provided to assist with handling and installation.
Shop Today & Receive Your Delivery Across the UAE!
Experience the convenience of fast and reliable delivery services across the UAE. Our efficient logistics ensure timely and secure delivery to major cities and emirates, streamlining your business operations.
Best Price Guarantee:
We offer the best price guarantee for the IDP Solid 310R. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your purchase.
After Sales Support:
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to address any concerns and ensure the optimal performance of your IDP Solid 310R printer.
Request for Customer Reviews and Testimonials:
We value your feedback. Please share your positive experiences with the IDP Solid 310R to help others make informed decisions.
Stock Availability:
While we strive to maintain up-to-date inventory, we will promptly inform you of any out-of-stock items. For time-sensitive orders, please verify stock availability before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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