NEOTECH
Ribbon Cartridge - Magicard Prima432
Ribbon Cartridge - Magicard Prima432
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Magicard Prima432 Ribbon: Premium Quality Card Printing
Overview The Magicard Prima432 Ribbon is an essential component for users of the Magicard Prima4 card printer, offering unparalleled print quality and efficiency. Designed to work seamlessly with your Prima4 printer, this ribbon ensures that each card printed, whether for ID, access, or loyalty purposes, meets the highest standards of quality.
About the Product This YMCK dye film ribbon utilizes a four-color process (Yellow, Magenta, Cyan, and Black) to produce vibrant and detailed full-color prints. With the capacity to yield up to 750 prints, it's perfectly suited for handling extensive printing tasks without compromising on quality.
Quality and Performance The Prima432 Ribbon is synonymous with durability and resilience, offering resistance to fading and wear. Its compatibility with both single-sided and dual-sided printing enhances its versatility, making it a smart choice for various card printing needs.
Specifications
- Color Scheme: YMCK (Yellow, Magenta, Cyan, and Black)
- Print Yield: Up to 750 full-color prints
- Compatibility: Exclusively designed for the Magicard Prima4 card printer
- Printing Capability: Suitable for single-sided and dual-sided printing
- Durability: High resistance to fading and wear
Purpose of Use Ideal for producing high-quality ID cards, access cards, loyalty cards, and more, the Prima432 Ribbon is tailored to meet the demands of businesses that prioritize professional appearance and durability in their card printing operations.
Supported Operating Systems As a hardware component, the Prima432 Ribbon's functionality is inherent to the Magicard Prima4 card printer's compatibility, requiring no specific operating system support.
Supported Applications and Industries From corporate environments requiring employee ID cards to retail settings offering loyalty cards, this ribbon supports a broad range of applications across various industries.
Benefit Effect Users will experience enhanced productivity due to the ribbon's high yield and ease of installation, alongside the assurance of producing professional-quality cards that reflect well on their organization.
Warranty Information The Magicard Prima432 Ribbon comes with a manufacturer's guarantee, ensuring quality and performance. For warranty specifics, users are encouraged to consult the product documentation or contact customer support.
Delivery Services in the UAE We offer comprehensive delivery across the UAE, ensuring prompt service to Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery process is designed to provide fast and reliable shipment, enabling you to maintain uninterrupted printing operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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