NEOTECH
Mobile Terminal - Zebra MC9300
Mobile Terminal - Zebra MC9300
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra MC9300 High-Performance Mobile Computer
Overview
Discover the Zebra MC9300, the ultimate rugged mobile computer designed to elevate operational efficiency in industrial and enterprise settings. With its advanced features and robust construction, the MC9300 is tailored for the most demanding applications, ensuring maximum productivity and reliability.
Product Description
The Zebra MC9300 is a technological marvel, setting new standards for mobile computing. Running on Android 10.0 and powered by a Qualcomm Snapdragon 660 octa-core processor, it offers unmatched speed and performance. Equipped with 4 GB RAM and 32 GB Flash memory, expandable up to 512 GB, it provides ample storage for all your data needs. Its 4.3-inch WVGA touch screen with Corning Gorilla Glass ensures durability and clarity, while the SE4850 extended range 1D/2D imager guarantees efficient omnidirectional scanning. Connectivity is seamless with Wi-Fi, Bluetooth 5.0, NFC, and USB-C, supported by a powerful 7000 mAh battery for extended use. Designed to endure tough environments, it boasts IP65 and IP68 ratings, with military-grade certification for shock and vibration resistance. Enhanced security features come standard, making the MC9300 a secure and versatile tool for any task.
Key Features
- Advanced Android OS: Equipped with Android 10.0 for a user-friendly experience.
- Powerful Processing: Features a Qualcomm Snapdragon 660 octa-core processor.
- Robust Memory: Offers 4 GB RAM and 32 GB Flash, expandable with an SD card.
- Durable Display: 4.3-inch WVGA touchscreen protected by Corning Gorilla Glass.
- Superior Scanning: Utilizes the SE4850 imager for comprehensive barcode capture.
- Extensive Connectivity: Includes Wi-Fi, Bluetooth 5.0, NFC, and USB-C.
- Extended Battery Life: Powered by a 7000 mAh battery for up to 18 hours of use.
- Rugged Design: IP65 and IP68 rated, with MIL-STD-810G certification.
- Enhanced Security: FIPS 140-2 Level 3 compliant, with Zebra Mobility Extensions.
Quality and Performance
The MC9300 is celebrated for its exceptional performance, with users lauding its scanning efficiency, battery life, and ruggedness. Its ability to withstand harsh conditions while maintaining operational excellence makes it a preferred choice for industries requiring reliable mobile computing solutions.
Specifications
- OS: Android 10.0
- CPU: Qualcomm Snapdragon 660 octa-core
- Memory: 4 GB RAM, 32 GB Flash, SD slot (up to 512 GB)
- Display: 4.3-inch WVGA with Gorilla Glass
- Scanner: SE4850 1D/2D imager
- Connectivity: Wi-Fi, Bluetooth 5.0, NFC, USB-C
- Battery: 7000 mAh PowerPrecision+
- Durability: IP65/IP68, MIL-STD-810G
- Security: FIPS 140-2 Level 3, Zebra Mx
Purpose of Use
Ideal for applications in inventory management, asset tracking, order picking, and warehouse operations, the MC9300 is a versatile asset across manufacturing, warehousing, logistics, and retail industries.
Supported Operating Systems/Applications/Industries
The MC9300's Android platform and powerful scanning capabilities make it adaptable to a wide range of software applications, supporting diverse operational needs in various industrial environments.
Benefit Effect
Integrating the Zebra MC9300 into your workflow can significantly enhance efficiency, accuracy, and productivity, transforming the way you manage inventory, track assets, and fulfill orders.
Warranty Information and FAQs
The MC9300 comes with a comprehensive warranty, ensuring peace of mind and reliable support. An extensive FAQ section addresses operational inquiries, facilitating optimal device utilization.
Delivery Services (specific to the UAE)
Our dedicated delivery service covers the entirety of the UAE, including Dubai, Abu Dhabi, and beyond, guaranteeing fast and secure delivery of your Zebra MC9300, so you can enjoy enhanced operational efficiency without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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