NEOTECH
POS Terminal - NEOPOS NP-R700-i3
POS Terminal - NEOPOS NP-R700-i3
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS NP-R700 Capacitive POS Terminal
Overview
The NEOPOS NP-R700 Series POS Terminal ushers in a new era of retail and hospitality management. Featuring a True Flat Projected Capacitive Touch Screen, this state-of-the-art terminal is designed to enhance operational efficiency and customer satisfaction. With its sleek design, powerful Intel Core i3 processor, and multi-connectivity options, the NP-R700 Series stands out as a premier choice for businesses looking to streamline their point of sale operations.
Product Description
The NEOPOS NP-R700 Series embodies cutting-edge POS technology with its 15.6-inch touchscreen display, offering unparalleled clarity and user experience. Powered by an Intel Core i3 processor, it handles complex transactions with ease, supporting a wide array of applications simultaneously. Its comprehensive connectivity, including Ethernet, USB, and Wi-Fi, ensures seamless integration into any retail or hospitality environment. Designed for durability, its scratch-resistant screen is built to last, making it an ideal solution for high-traffic settings. Easy to set up and operate, the NP-R700 Series requires minimal training, thanks to its user-friendly interface.
Key Features
- 15.6-inch True Flat Touch Screen: Provides a clear, responsive interface for users.
- Intel Core i3 Processor: Ensures fast, efficient performance for all tasks.
- Versatile Connectivity: Features Ethernet, USB, serial ports, and Wi-Fi for comprehensive integration.
- Scratch-Resistant Screen: Offers durability and longevity in demanding environments.
- Wide Software Compatibility: Easily adaptable to various POS software needs.
- Advanced Security: Incorporates encrypted data transmission and user authentication to protect sensitive information.
- Comprehensive Warranty: Backed by an extensive support package for peace of mind.
Quality and Performance
The NEOPOS NP-R700 Series is lauded for its superior quality and performance. Its robust build and reliable operation make it a favorite among businesses, with customer testimonials praising its ease of use and seamless transaction processing. This terminal not only meets but exceeds industry standards for POS systems.
Specifications
- Processor: Intel Core i3 (4th Gen)
- RAM: DDR3 4GB
- Storage: 128G SSD
- Display: 15.6 inch capacitive touch screen (1920 x 1080 resolution)
- Customer Display: 11.6 inch LED Screen
- Connectivity: Ethernet, USB, VGA, LAN, more
- OS Support: Windows 7/10
- Dimensions: 6228.538CM
- Weight: 8KG
Purpose of Use
Tailored for hotels, shops, restaurants, and more, the NEOPOS NP-R700 Series enhances customer interactions and streamlines transactions, making it indispensable for businesses aiming to improve efficiency and service quality.
Supported Operating Systems/Applications/Industries
With support for Windows 7/10 and compatibility with a broad range of applications, this POS system is versatile enough to serve various sectors, including retail, hospitality, and beyond.
Benefit Effect
The NP-R700 Series significantly impacts operational efficiency and customer satisfaction, offering a reliable, user-friendly platform for businesses to conduct transactions and manage operations smoothly.
Warranty Information and FAQs
The terminal comes with a full warranty and support package, ensuring businesses have access to assistance whenever needed. A detailed FAQ section addresses common concerns, facilitating ease of use.
Delivery Services (specific to the UAE)
Offering reliable delivery across the UAE, including major cities and emirates, we ensure your NEOPOS NP-R700 Series arrives promptly and safely, ready to transform your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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