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NEOTECH

NEOPOS NP-R1502 Dual-Screen Retail POS System

NEOPOS NP-R1502 Dual-Screen Retail POS System

Regular price Dhs. 3,257.14 AED
Regular price Dhs. 3,371.43 AED Sale price Dhs. 3,257.14 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your retail operations with the NEOPOS NP-R1502 POS Terminal. Features dual screens, Intel Core i3, 15-inch touchscreen, and fast UAE delivery.


Overview

The NEOPOS NP-R1502 POS Terminal revolutionizes retail operations with its powerful Intel Core i3 processor, 15-inch touchscreen, and dual-screen setup. Designed for efficiency, it enhances customer interaction while streamlining checkout processes. Built to handle the fast-paced retail environment, this terminal offers the perfect blend of performance and functionality, making it a must-have for businesses aiming to improve their operational efficiency.

Product Description

The NEOPOS NP-R1502 is an advanced POS system designed for modern retail environments. With its sleek design and robust performance, it’s ideal for businesses looking to enhance customer service and streamline operations. The dual-screen setup allows for better customer interaction, while the Intel Core i3 processor, 4GB RAM, and 128GB SSD ensure smooth and reliable performance. This all-in-one solution includes built-in peripherals like a receipt printer, cash drawer, and scanner, making it a comprehensive system for any retail setting.

Key Features

  • Dual-Screen Setup: Improves customer interaction and boosts employee productivity.
  • 15-Inch Touchscreen: Delivers a responsive and user-friendly interface.
  • Intel Core i3 Processor: Provides reliable and efficient performance.
  • Upgradeable RAM and Storage: Customize the system to suit your business needs.
  • Comprehensive Connectivity: Includes multiple ports such as USB, HDMI, and LAN for easy integration.

Product Quality and Performance

The NEOPOS NP-R1502 is constructed with high-quality materials, ensuring durability and long-lasting performance. Powered by an Intel Core i3 processor, it handles demanding retail operations with ease. The 15-inch touchscreen offers an intuitive interface, while the system’s expandable RAM and storage options allow businesses to scale according to their needs. User testimonials highlight the terminal's reliability, particularly during peak business hours.

Specifications

  • CPU Options: Intel i3 (standard); Optional i5 & i7.
  • RAM Options: 4GB (standard); Optional 8GB.
  • Storage Options: 128GB SSD (standard); Optional 256GB, 500GB, 1TB SSD.
  • Supported OS: Windows 10 Pro (standard); Optional Windows 11 Pro.
  • Display: 15-inch 4:3 Touchscreen.
  • Interfaces: USB, COM, HDMI, VGA, LAN.
  • Certifications: CE, FCC, ROHS.

Purpose of Use

The NEOPOS NP-R1502 is ideal for retail environments such as supermarkets, boutiques, and convenience stores. It simplifies checkout processes, enhances customer satisfaction, and boosts overall operational efficiency.

How to Use

Setting up the NEOPOS NP-R1502 is straightforward. Connect the system via USB, HDMI, or LAN, and power it up. The intuitive 15-inch touchscreen makes it easy to navigate through the POS software, streamlining the checkout process. The dual-screen setup ensures that both customers and employees have clear visibility, improving communication and interaction.

Supported OS/Application/Industries

Compatible with Windows 10 Pro and Windows 11 Pro, the NEOPOS NP-R1502 POS Terminal integrates seamlessly with various retail software, making it versatile for use in supermarkets, specialty shops, and other retail sectors. Its robust hardware supports a wide range of retail applications, ensuring smooth operation across different business environments.

Benefits & Compatibility

The NEOPOS NP-R1502 offers significant benefits, including improved operational efficiency and enhanced customer engagement through its dual-screen setup. Its compatibility with a variety of operating systems and retail software makes it a flexible solution for diverse retail environments. The energy-efficient design also contributes to lower operational costs over time.

Warranty and FAQs

The NEOPOS NP-R1502 comes with a one-year warranty, ensuring dependable performance for your retail operations. For additional details on warranty coverage and FAQs, please refer to the Neotech product services page. In case of any issues, our support team is available to assist with troubleshooting and repairs.

Packaging/Weight/Dimension

The NEOPOS NP-R1502 POS Terminal is packaged securely to ensure it arrives in perfect condition. The packaging details, including weight and dimensions, are clearly outlined to provide customers with a comprehensive understanding of the product’s physical attributes and shipping requirements.

Shop Today & Receive Your Delivery Across the UAE!

Order the NEOPOS NP-R1502 today and enjoy quick, reliable delivery across the UAE. Our efficient delivery service covers all major cities, ensuring your business experiences minimal downtime. Take advantage of our fast and secure shipping to keep your retail operations running smoothly.

Best Price Guarantee

We offer the best price guarantee for the NEOPOS NP-R1502 POS Terminal in Dubai and across the UAE. If you find a lower price elsewhere, we’ll match it, ensuring you get the best value for your investment.

After Sales Support

Our commitment to customer satisfaction continues after your purchase. The NEOPOS NP-R1502 is backed by exceptional after-sales support, ensuring you get the most out of your POS system.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the NEOPOS NP-R1502. Your reviews and testimonials help us improve our services and provide valuable insights to future customers.

Stock Availability

While we strive to maintain ample stock of the NEOPOS NP-R1502, availability can vary. For time-sensitive orders, please contact us to confirm stock levels before placing your order. Most items are readily available, with non-standard items typically restocked within 10-15 working days.

Get in Touch

If you have any questions about the NEOPOS NP-R1502 or need assistance, our expert team is here to help. Contact us for product advice, pricing inquiries, or feedback.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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