NEOTECH
NEOPOS NP-R600 Touch POS for Retail & Hospitality, Core i5
NEOPOS NP-R600 Touch POS for Retail & Hospitality, Core i5
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Shop the NEOPOS NP-R600 Touch POS with Intel Core i5, 4GB RAM, and 128GB SSD for seamless retail and hospitality operations. Built-in Wi-Fi and multi-touch screen.
Overview:
The NEOPOS NP-R600 Touch POS System is designed to enhance business efficiency in retail and hospitality sectors. Powered by an Intel Core i5 processor, this POS system offers fast, reliable performance. With a 15-inch capacitive multi-touch screen, 128GB SSD, and 4GB RAM, it streamlines operations while ensuring smooth functionality. Built-in Wi-Fi and multiple connectivity ports make it easy to integrate with other devices, making it a versatile and powerful choice for businesses.
Product Description:
The NEOPOS NP-R600 Touch POS System is built for businesses that require efficient and seamless operations. Equipped with an Intel Core i5 processor, 4GB RAM, and a 128GB SSD, it guarantees quick response times, ideal for retail and hospitality environments. The 15-inch multi-touch screen provides an intuitive interface for easy operation, while the built-in Wi-Fi ensures connectivity to cloud-based systems. Optional upgrades, such as increasing the memory to 8GB and SSD to 256GB, allow you to scale the system based on your business needs.
The NEOPOS NP-R600 is built with durable ABS plastic and an aluminum stand, ensuring longevity and stability in high-traffic environments. The sleek design, paired with its optional second display and VFD customer display, makes it a perfect addition to modern retail stores, restaurants, and hospitality businesses.
Key Features:
- Intel Core i5 Processor: For fast and reliable performance.
- 4GB RAM & 128GB SSD: Smooth operation and ample storage, with optional upgrades to 8GB RAM and 256GB SSD.
- 15-Inch Capacitive Multi-Touch Screen: Offers responsive and clear interaction.
- Built-In Wi-Fi: Ensures seamless integration with cloud-based POS systems.
- Windows 10 Pro: Pre-installed, with an option to upgrade to Windows 11 Pro.
- Durable Build: ABS plastic and aluminum construction ensures durability.
- Multiple Ports: Includes USB, Serial, VGA, and HDMI ports for device connectivity.
- Optional Upgrades: Choose an additional second display, VFD customer display, or MSR card reader.
Product Quality and Performance:
The NEOPOS NP-R600 delivers exceptional quality with its Intel Core i5 processor, which ensures quick and reliable performance for all POS functions. Customer testimonials highlight its ability to handle high volumes of transactions with ease, making it a preferred choice in retail and hospitality settings. Built with premium materials, the system is designed to endure long hours of operation while maintaining efficiency.
Specifications:
- Model: NP-R600
- Processor: Intel Core i5 (3rd Gen) Quad Core 2.0GHz (Fanless)
- RAM: 4GB DDR3 (optional 8GB)
- Storage: 128GB SSD (optional 256GB SSD)
- Display: 15-Inch LED Display (1366x768), optional 15.6 Inch BOE LED Display (1920x1080)
- Ports: 6x USB, 2x Serial, 1x HDMI, 1x VGA, 1x LAN, 2x Audio
- OS Support: Windows 10 Pro (optional Windows 11 Pro)
- Weight: 6.5kg
- Color Options: Black (Optional White)
- Power Supply: 12V, 7A
- Operating Temperature: -10°C to 40°C
- Certifications: CE, FCC, ROHS, CB, CCC
Purpose of Use:
The NEOPOS NP-R600 is designed to optimize business operations in the retail, hospitality, restaurants, and supermarkets industries. It helps streamline sales processes, inventory management, and customer service, making it an ideal choice for high-volume environments.
How to Use:
- Set Up: Connect the NP-R600 to a power source and the internet via built-in Wi-Fi or LAN.
- Attach Peripherals: Connect devices such as barcode scanners, printers, and cash drawers via the multiple USB, Serial, and VGA ports.
- Install Software: Use Windows 10 Pro (or upgrade to Windows 11 Pro) to install your POS software.
- Start Processing Transactions: Utilize the multi-touch screen for quick, easy transactions.
Supported OS/Applications/Industries:
The NEOPOS NP-R600 is compatible with Windows 10 Pro and Windows 11 Pro and supports a variety of POS applications. It is ideal for industries such as retail, restaurants, supermarkets, gyms, and hospitality.
Benefits & Compatibility:
The NEOPOS NP-R600 offers a wide range of compatibility with POS software and hardware peripherals. It provides Wi-Fi connectivity, allowing businesses to run cloud-based POS systems smoothly. Its optional upgrades and various port configurations make it highly adaptable to different operational needs.
Warranty and FAQs:
The NEOPOS NP-R600 comes with a one-year warranty. For common inquiries, please refer to the FAQ section on the product page or contact our customer support. If any issues arise, our RMA process will handle repairs or replacements swiftly.
Packaging/Weight/Dimensions:
- Weight: 6.5kg
- Dimensions: 39cm x 25.5cm x 32.5cm
- Packaging: Sturdy ABS plastic case with aluminum stand for durability.
Shop Today & Receive Your Delivery Across the UAE:
Purchase the NEOPOS NP-R600 Touch POS System today and enjoy fast, reliable delivery across Dubai, Abu Dhabi, and the rest of the UAE. Enhance your business operations with this powerful, versatile POS system and stay ahead of the competition.
Best Price Guarantee:
We ensure the best price on the NEOPOS NP-R600. If you find a lower price, we will match it! Shop with confidence and get the best price guarantee in the UAE.
After Sales Support:
Our exceptional after-sales support ensures your system runs smoothly post-purchase. Contact us for any assistance with your NEOPOS NP-R600 POS system.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the NEOPOS NP-R600 and help other customers make informed choices.
Stock Availability:
We strive to keep the NEOPOS NP-R600 in stock. For urgent orders, please contact us to confirm availability. For non-standard items, stock can usually be arranged within 10-15 working days after confirmation.
Get in Touch:
Need assistance with your purchase? Contact us today for any questions regarding the NEOPOS NP-R600 Touch POS System, pricing, or availability. Our team is here to help.
Disclaimer:
All content provided is for general informational purposes only. Product images are for illustration purposes and may not represent actual products. Specifications and prices are subject to change. Please confirm product details with our sales representatives before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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