NEOTECH
Neotech NT-RMX128 Inkjet Printer
Neotech NT-RMX128 Inkjet Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Neotech NT-RMX128 Inkjet Printer with automatic functionality. Perfect for multiple industries. Fast-drying ink, 600DPI resolution, and compact design.
Overview
Introducing the Neotech NT-RMX128 Inkjet Printer, a state-of-the-art device designed to meet the diverse printing needs across various industries. Its compact size and automatic features make it an ideal choice for businesses seeking efficiency and high-quality prints.
Product Description
The Neotech NT-RMX128 is an innovative inkjet printer perfect for printing on materials such as paper, labels, cards, tubes, and even fabrics. This printer is renowned for its fast-drying ink and high-resolution output, ensuring clear and durable prints. The NT-RMX128 is lightweight, weighing just 0.5 kg, and comes with a user-friendly 4.3-inch display screen, making it easy to operate and transport.
Key Features
- Print Dimension: 1-12.7mm, adjustable for various printing needs.
- Color & Page: Single color printing with fast-dry ink.
- Ink Type: Fast Dry Ink, perfect for quick and efficient printing.
- Plate Type: TIJ Printer, ensuring high-quality and consistent prints.
- Automatic Grade: Fully automatic, enhancing productivity and ease of use.
Product Quality and Performance
The Neotech NT-RMX128 excels in quality and performance, offering a printing resolution of 600DPI, which guarantees sharp and clear prints. Its reliable performance is backed by a 1-year warranty on core components, providing peace of mind to users. This printer is designed to operate efficiently within environmental specifications of 0-40℃ and 10%-85%RH.
Specifications
- Dimensions (LWH): 97x70x45mm
- Weight: 0.5 KG
- Voltage: AC-1000240V/1.8A 5--60HZ
- Printing Height: 1-12.7mm
- Printing Distance: 2-5mm
- Display Screen: 4.3 inches
Purpose of Use
Ideal for a variety of applications, the Neotech NT-RMX128 is suitable for hotels, garment shops, manufacturing plants, and more. Whether you need to print on paper, labels, or even wooden boards and metals, this printer handles it all with ease.
How to Use
To achieve optimal performance, follow these simple steps:
- Power On: Connect the printer to a power source using the Type-C charging interface.
- Load Material: Place the material to be printed within 2-5mm of the print head.
- Select Settings: Use the 4.3-inch touchscreen to adjust settings.
- Start Printing: Begin printing by pressing the start button. The printer will automatically manage the process.
Supported OS/Application/Industries
This printer is compatible with a wide range of operating systems and applications. It's perfect for industries such as advertising, food and beverage, retail, and construction, providing versatile printing solutions for various business needs.
Benefits & Compatibility
- High Compatibility: Works with various materials like cardboard, metals, plastics, and more.
- Efficiency: Fast drying ink reduces wait time, enhancing productivity.
- Eco-Friendly: Uses sustainable materials, contributing to environmental conservation.
Warranty and FAQs
The Neotech NT-RMX128 comes with a 1-year warranty covering all core components. For common queries, please refer to our FAQ section on the Neotech product services page. For product failures, our customer service team is available to assist and guide you through the RMA procedure if necessary.
Packaging/Weight/Dimension
The printer is compactly packaged with dimensions of 12X9X6 cm and a gross weight of 0.500 kg. This ensures ease of transport and storage, making it a practical choice for businesses of all sizes.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Neotech NT-RMX128 Inkjet Printer today and enjoy swift delivery across the UAE. We guarantee timely and secure delivery services, ensuring your business operations run smoothly without interruptions.
Best Price Guarantee
We offer the best price guarantee for the Neotech NT-RMX128 Inkjet Printer in Dubai, UAE. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your investment.
After Sales Support
Our dedicated after-sales support team is always ready to assist you, ensuring your satisfaction with the Neotech NT-RMX128 Inkjet Printer. We prioritize our customers and provide comprehensive support to address any issues promptly.
Request for Customer Reviews and Testimonials
We value your feedback! Share your experiences with the Neotech NT-RMX128 and help us improve our products and services. Your testimonials help us grow and serve you better.
Stock Availability
While we strive to keep our inventory up to date, stock availability cannot be guaranteed. For time-sensitive orders, please contact us to confirm availability before placing your order.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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