NEOTECH
Newland BS10R Sepia II Handheld Scanner
Newland BS10R Sepia II Handheld Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introducing the BS10R Sepia II, your ultimate tool for efficient scanning. Perfect for environments like warehousing, logistics, and hospitality, it features a 360° rotating head and an ergonomic fit, ensuring comfort and efficiency. Its intuitive operation and instant feedback mechanisms, such as a buzzer and LED, streamline your daily tasks.
Product Description
The BS10R Sepia II Ring Barcode Scanner elevates convenience with its user-friendly design and superior scanning capabilities. Engineered for performance, it reliably connects via Bluetooth 4.1 and withstands the daily demands of any setting with its 1.5m drop durability.
Key Features
- Ergonomic Design: Adaptable to either hand with a 360° turning radius.
- Efficient Scanning: Capable of reading various 1D and 2D barcodes.
- Wireless Connectivity: Offers up to 30 meters of Bluetooth connectivity.
- Extended Battery Life: Supports 8+ hours of operation, ideal for lengthy shifts.
- Durable Build: Resists impacts with a drop durability of up to 1.5 meters.
Product Quality and Performance
The BS10R Sepia II is renowned for its dependability and operational efficiency. It adheres to strict quality standards and is confirmed by customer feedback to excel in usability and battery life, making it a valuable asset in fast-paced environments.
Specifications
- Scanner Type: Ring barcode scanner with CMOS sensor.
- Compatibility: Reads all major 1D and 2D barcode types.
- Weight: Lightweight at 32g for easy portability.
- Battery: 380mA rechargeable Li-ion battery, optimized for extended use.
Purpose of Use
Tailored for dynamic settings like retail and inventory management, the BS10R Sepia II boosts workflow efficiency with its hands-free operation, allowing simultaneous multi-tasking and improved operational dynamics.
How to Use
Effortlessly wear the scanner, connect it to your system via Bluetooth, and start scanning. The BS10R Sepia II is designed for immediate deployment with minimal setup, perfect for any fast-paced industry.
Supported OS/Application/Industries
Highly adaptable across Windows, Android, and iOS, making it suitable for varied applications in warehousing, logistics, and hospitality.
Benefits & Compatibility
The BS10R Sepia II enhances operational efficiency and is cost-effective, supporting a broad range of operating systems and applications, essential for industries requiring fast, reliable scanning.
Warranty and FAQs
Neotech offers a comprehensive two-year warranty, underlining the scanner's reliability. For more FAQs, visit the Neotech product services page or contact our support.
Packaging/Weight/Dimension
Packaged efficiently with clear labels of weight (32g) and dimensions, the scanner meets logistical needs easily. For more packaging-related FAQs, visit our website.
Shop Today & Receive Your Delivery Across the UAE!
Leverage the efficiency of the BS10R Sepia II with Neotech’s reliable delivery services throughout the UAE. Benefit from our commitment to prompt and secure shipping.
Best Price Guarantee
We monitor the market to offer the best prices, and if you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and receive the best value for your money, combining quality, innovation, and competitive pricing.
After Sales Support
Our support extends beyond your purchase. We offer exceptional after-sales assistance to ensure your satisfaction with the BS10R Sepia II.
Request for Customer Reviews and Testimonials
We value your feedback. Please share your experiences with the BS10R Sepia II to help us continue to improve and deliver outstanding products and services.
Technical Specifications
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Data Capture
- 1D: All major 1D symbologies, including Code 128, EAN-13, EAN-8, Code 39, UPC-A, UPC-E, Codabar, Interleaved 2 of 5, ITF-6, ITF-14, ISBN, Code 93, UCC/EAN-128, GS1 Databar Matrix 2 of 5, Code 11, Industrial 2 of 5, Standard 2 of 5, Plessey, MSI-Plessey.
- 2D: All major 2D symbologies, including PDF417, Data Matrix (ECC200, ECC000, 050, 080, 100, 140), QR Code.
- Image Sensor: 640x480 CMOS.
- Aiming: Red LED (650 nm±10 nm).
- Illumination: White LED.
- Scan Rate: 60 fps.
- Depth of Field Code 39 (5mil): 40mm - 150mm.
- Depth of Field QR (15mil): 30mm - 170mm.
Performance
- Memory RAM: 16MB.
Physical
- Battery Type: 380mA rechargeable Li-ion battery.
- Current @ 5VDC Operating: 170 mA.
- Current @ 5VDC Standby: 30 mA.
- Expected Battery Life: More than 8 hours under normal temperature (5 seconds/scan).
- Expected Charge Time: <2 hours.
- Input Voltage: 5V/1A.
- Interfaces: USB.
- Notifications: LED light, Buzzer, Vibration (Optional).
- Power Supply Input: AC110 ~ 220V, 50~60Hz.
- Power Supply Output: DC 5V 1A.
- Weight: 32g.
Wireless
- Radio Technology: Bluetooth 4.1.
Environmental
- Operating Temperature: 0°C to 40°C.
- Storage Temperature: -40°C to 60°C.
- Humidity: 5% to 95% (non-condensing).
- Electro Static Discharge (ESD): In line with 15KV air discharge and 8KV contact discharge requirements.
- Drop: 1.5m.
- Warranty: Standard 2 years.
Suggested Industries
- Warehousing
- Logistics
- Hospitality
- Industrial
Features
- Scan hands-free: The BS10R Sepia II is capable of reading a wide range of 1D and 2D barcodes with outstanding performance. With a 360° turning radius, it was designed to fit comfortably on your left or right hand without getting in the way of daily tasks, like carrying boxes. Its trigger button is positioned to be easy to operate with one hand and a built-in buzzer and LED give instant feedback on each scan.
- Convenient communication: With the click of a button, the BS10R Sepia II pairs to your preferred device via Bluetooth 4.1 wireless technology. Whether your system runs on Windows, Android or iOS and whether you use a tablet, a smartphone, a computer or another Newland device, connecting the ring scanner is always easy. It provides freedom of movement up to 30 meters from the host and can be used in USB HID Keyboard and SPP connection modes.
- Large storage capacity: Not all operations require instant feedback from a connected device, or allow you to carry such a device with you. For those situations, the BS10R Sepia II is equipped with 16MB of storage, which holds the data of up to 50k barcodes until you are able to move it to your system of choice.
- Full-shift battery life: The BS10R Sepia II battery comfortably lasts a minimum of 8 hours, even when your operations require a constant Bluetooth connection and intensive scanning. In standby mode, the device will last an impressive 30 days.
- Small but strong: Built to withstand 1.5 meter drops to concrete and bumps on metal surfaces, the BS10R Sepia II is reliable, even in semi-rough operational environments.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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