NEOTECH
Receipt Printer - Nogtek NT-R58H
Receipt Printer - Nogtek NT-R58H
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NOGTEK NT-R58H Compact Thermal Printer
Overview:
Introducing the NOGTEK NT-R58H Thermal Receipt Printer, an essential tool for businesses seeking efficient and high-quality printing solutions. Leveraging advanced thermal printing technology, this compact printer delivers crisp, clear receipts and documents at a remarkable speed. Designed to meet the dynamic needs of retail stores, restaurants, supermarkets, and more, it combines performance with versatility to enhance your transaction processes.
Product Description:
The NOGTEK NT-R58H Thermal Receipt Printer stands out with its ability to provide fast, reliable printing without the need for ink or toner, making it a cost-effective choice for any business. With a print speed of up to 90mm per second on 58mm wide thermal paper, it ensures your operations run smoothly. This printer supports multiple languages and offers various connectivity options, including USB, RS232, and Ethernet, for seamless integration into existing systems. Its compatibility with Windows and Linux operating systems, along with a compact and lightweight design, makes the NT-R58H a versatile addition to any setting. Additionally, features like the automatic paper cutter and low power consumption underscore its practicality and efficiency.
Key Features:
- Thermal Printing Technology: Ensures high-quality, cost-effective printing.
- Fast Print Speed: Up to 90mm per second for efficient service.
- Versatile Paper Handling: Uses 58mm wide thermal paper.
- Multi-Language Support: Includes English, Chinese, and more.
- Multiple Connectivity: Features USB, RS232, and Ethernet interfaces.
- OS Compatibility: Works with Windows and Linux systems.
- Compact Design: Easy to place and portable.
- Automatic Paper Cutter: For quick and clean paper management.
- Energy Efficient: Low power consumption for sustainable use.
- Durable Construction: Built to last in various business environments.
Quality and Performance:
Businesses across retail, hospitality, and healthcare sectors praise the NT-R58H for its exceptional print clarity and speed. Its reliability and durability have made it a trusted partner in enhancing customer service and operational efficiency.
Specifications:
- Printing Method: Thermal
- Print Speed: 90mm/s
- Paper Width: 58mm
- Connectivity: USB, RS232, Ethernet
- OS Support: Windows, Linux
- Dimensions: Compact for ease of integration
Purpose of Use:
The NOGTEK NT-R58H is designed for businesses that require fast, efficient, and high-quality printing solutions. It's ideal for retail outlets, food and beverage establishments, supermarkets, and healthcare providers looking to streamline their printing needs.
Supported Operating Systems/Applications/Industries:
With its broad OS compatibility and versatile features, the NT-R58H seamlessly adapts to various industries, offering reliable printing solutions that support a wide range of applications and operational demands.
Benefit Effect:
Incorporating the NT-R58H into your business can significantly enhance the speed and quality of your printing tasks, improve customer satisfaction, and contribute to a more efficient and cost-effective operational workflow.
Warranty Information and FAQs:
The NOGTEK NT-R58H comes with a 1-year warranty, providing peace of mind and reliable support. Our comprehensive FAQ section offers quick solutions to common setup and usage questions, ensuring a hassle-free experience.
Delivery Services (Specific to the UAE):
We offer prompt and secure delivery across the UAE, covering all major cities and emirates. Our commitment to expedient service ensures that your NOGTEK Thermal Printer arrives ready to support your business's needs with unparalleled efficiency and reliability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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