NEOTECH
POSTECH PT-88VIII-KOT Kitchen Printer - High-Speed, LAN-Enabled
POSTECH PT-88VIII-KOT Kitchen Printer - High-Speed, LAN-Enabled
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost kitchen efficiency with the POSTECH PT-88VIII-KOT Kitchen Printer. High-speed thermal printing, LAN connectivity, and instant KOT alerts. Shop now!
Overview
Introducing the POSTECH PT-88VIII-KOT, a next-generation kitchen printer designed to streamline order management in high-demand environments. Featuring LAN connectivity, KOT (Kitchen Order Ticket) optimization, and an advanced alarming system with buzzer and flashing lights, this printer ensures no order goes unnoticed. It's built to enhance kitchen efficiency and support fast, reliable service in busy restaurants and cafes.
Product Description
Elevate your kitchen operations with the POSTECH PT-88VIII-KOT, a high-speed 3-inch thermal cloud printer. Engineered for busy kitchens, it offers seamless LAN connectivity, making it easy to integrate with your existing systems. Its alarming system, equipped with a buzzer and flashing lights, ensures kitchen staff are promptly alerted to new orders. This printer is designed to meet the demands of high-volume kitchens, ensuring crisp, clear, and timely order printing.
Key Features
- Versatile Connectivity: LAN, USB, Ethernet, Serial, Wifi, and Bluetooth options for seamless integration.
- Alarming System: Buzzer and light flashing system ensure immediate order notifications.
- High-Speed Printing: Prints at 250mm/s, facilitating quick order processing.
- KOT Optimization: Streamlines order management with optimized Kitchen Order Ticket printing.
- Durability: Designed for high performance with a TPH life of 100km and a cutter life of 1,000,000 cuts.
- Cloud Support: MQTT-based cloud printing for enhanced workflow.
- Comprehensive Compatibility: Supports various operating systems and commands for universal use.
Product Quality and Performance
The POSTECH PT-88VIII-KOT is renowned for its reliability and performance, making it a favorite among restaurant managers and chefs. With its fast printing speed and precise thermal printing, this printer ensures smooth operations, even during peak service times.
Specifications
- Print Speed: 250mm/s
- Resolution: 203 DPI, 8 dots/mm
- Max Paper Size: 80mm
- Connectivity: USB, Ethernet, Serial, Wifi, Bluetooth
- Alarming System: Buzzer and flashing lights
- Cloud Print Support: MQTT
- Power Supply: 24VDC/2A
Purpose of Use
The POSTECH PT-88VIII-KOT is ideal for restaurants, cafes, and food service establishments looking to optimize order management. Its high-speed thermal printing and reliable alert system make it indispensable for kitchens that prioritize speed and accuracy.
How to Use
Setting up the POSTECH PT-88VIII-KOT is simple. Connect it to your kitchen system via LAN, USB, or other available interfaces, and load the paper. The alarm system will alert staff when an order is received. Regular maintenance involves checking the paper load and keeping the print head clean for optimal performance.
Supported OS/Applications/Industries
This printer supports multiple operating systems, including Windows, Mac, and Linux, making it adaptable to diverse restaurant management software. It is ideal for fast-paced kitchens in restaurants, cafes, and food delivery services.
Benefits & Compatibility
- Increased Efficiency: Rapid order processing with high-speed printing.
- Alarming System: Alerts staff to new orders, ensuring no delays in service.
- Cost-Efficient: Durable design reduces operational costs over time.
- Wide Compatibility: Works with a range of operating systems and industry applications.
Warranty and FAQs
The POSTECH PT-88VIII-KOT comes with a 1-year warranty, covering all manufacturing defects. For additional details, visit our FAQ section or contact our customer service team for further assistance.
Packaging/Weight/Dimension
- Single Package Size: 15 x 8 x 12 cm
- Single Gross Weight: 1.2 kg
- MOQ: 1 piece
Shop Today & Receive Your Delivery Across the UAE!
Order your POSTECH PT-88VIII-KOT Kitchen Printer today and enjoy fast, secure delivery across the UAE. Whether upgrading your current setup or starting fresh, this high-speed thermal printer ensures smooth operations and satisfied customers.
Best Price Guarantee
We offer competitive pricing on the POSTECH PT-88VIII-KOT. If you find a better deal elsewhere, we will match it, guaranteeing the best value for your investment. Shop with confidence knowing you are getting the best price.
After Sales Support
Our commitment to customer satisfaction extends beyond the purchase. Our after-sales support team is available to help with any technical issues or inquiries regarding the POSTECH PT-88VIII-KOT. We ensure your printer functions optimally, minimizing any disruption to your kitchen operations.
Request for Customer Reviews and Testimonials
We value your feedback! Please take a moment to share your experience with the POSTECH PT-88VIII-KOT Kitchen Printer. Your reviews help us continue to improve our products and services.
Stock Availability
Most standard items, including the POSTECH PT-88VIII-KOT, are typically in stock. For non-standard items, availability can generally be arranged within 10-15 working days after order confirmation. Contact us for the latest stock updates.
Get in Touch
For any questions regarding the POSTECH PT-88VIII-KOT, pricing, or availability, don't hesitate to get in touch. Our team of experts is ready to assist with any inquiries or feedback you may have. We are committed to providing exceptional customer support.
Disclaimer
All product details, images, and prices are for general informational purposes only and may change without notice. The images displayed are for illustration purposes only and may not represent the exact product. NEOTECH does not guarantee the accuracy, completeness, or timeliness of the information provided. Product availability, specifications, and pricing are subject to change at any time without notice. Customers are advised to confirm all details with a sales representative before making a purchase. NEOTECH will not be liable for any discrepancies in product descriptions, images, or pricing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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