NEOTECH
Postech PT-KB104 USB Smart IC Card Keyboard
Postech PT-KB104 USB Smart IC Card Keyboard
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure, efficient data entry with the Postech PT-KB104 USB Smart IC Card Keyboard. Features built-in card reader, Windows compatibility, and durability. Buy now! Secure & Efficient Data Entry with Built-in Smart Card Reader!
Overview
The Postech PT-KB104 USB Smart IC Card Keyboard combines a robust keyboard with an integrated smart card reader, offering a secure and efficient solution for data entry. Ideal for applications across banking, government, healthcare, and other industries requiring secure data handling, this keyboard ensures seamless performance with Windows OS compatibility.
Product Description
The Postech PT-KB104 is a high-performance wired keyboard with a built-in smart card reader, designed to meet industry standards. With certifications for EMV4.0 Level 1 and PBOC 2.0 Level 1, it provides robust security for sensitive data entry. The keyboard supports USB 2.0 full speed, plug-and-play functionality, and is compatible with all modern Windows operating systems. Engineered for durability, it features a waterproof design and a comfortable membrane operation, making it ideal for long-term use in professional environments.
Key Features
- Industry Standards Compliance: EMV4.0 Level 1 and PBOC 2.0 Level 1 certifications ensure secure transaction processing.
- Smart Card Reader: Based on ISO7816 implementation, supporting PC/SC 2.0 and compliant with US FIPS 201 standards.
- USB Interface: Equipped with USB 2.0 full speed, USB-IF certified for seamless connectivity.
- Extensive Compatibility: Compatible with Windows 98/2000/ME/XP/Vista/7/8/10/11.
- User-Friendly Design: Features a full numeric keypad, multimedia keys, anti-ghosting functionality, and durable membrane keys.
- Durable Construction: Waterproof and robust build for long-lasting use in various environments.
- Plug-and-Play Functionality: Requires no additional drivers, enabling quick and easy setup.
Product Quality and Performance
Built to last, the PT-KB104 keyboard ensures smooth, quiet typing with its membrane operation style. Its waterproof design protects against spills, and anti-ghosting technology supports simultaneous keystrokes, enhancing user experience. With certifications and robust design, it’s perfect for secure applications across various industries.
Specifications
- Size: 442 x 138 x 47 mm
- Weight: 464±5g
- Cable Length: 1.5m
- Interface Type: USB 2.0
- Operation Style: Membrane
- Keyboard Standard: 104 Keys
- Drive Interface: USB 2.0
- Application: Suitable for both Desktop and Laptop
- Full Size Keyboard: Yes
- Layout Options: English, Arabic
- Color: Black
- Warranty: 12 Months
- Compatible Systems: Windows 98/2000/ME/XP/Vista/7/8/10/11
- Certifications: CE, FCC, ROHS
Purpose of Use
The PT-KB104 is designed for secure and efficient data entry in high-security industries, including finance, government, and healthcare, where reliable performance and robust security are critical.
How to Use
- Setup: Connect the keyboard to any available USB port on your device.
- Install Drivers: If required, install drivers for smart card functionality.
- Insert Card: Place your smart card in the reader slot for secure transactions.
- Start Using: Engage in secure data entry and smart card transactions.
Supported OS/Application/Industries
The PT-KB104 supports a range of Windows OS, from Windows 98 to Windows 11, and is ideal for banking, government, healthcare, and other sectors requiring secure data management.
Benefits & Compatibility
This keyboard provides enhanced data security and efficiency for transaction-based activities. Its broad compatibility with Windows OS and plug-and-play setup make it a practical addition to secure work environments. The waterproof build and durable construction add to its long-term value.
Warranty and FAQs
The PT-KB104 comes with a 12-month warranty. For detailed FAQ and support, visit the Neotech product services page. Should any product issues arise, contact our sales team for support. If necessary, the Return Merchandise Authorization (RMA) process will be initiated.
Packaging, Weight & Dimensions
The PT-KB104 keyboard is packaged securely, with each unit measuring 442 x 138 x 47 mm and weighing 464g. Orders are packed in batches of 10, with a total package dimension of 58 x 49 x 21 cm and a gross weight of 9 kg.
Shop Today & Receive Delivery Across the UAE!
Order now and benefit from our fast and secure delivery service throughout the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Best Price Guarantee
NEOTECH offers the best value with a price match policy. If you find a lower price, we’ll match it, ensuring top quality at competitive prices for the Postech PT-KB104.
After-Sales Support
We are dedicated to exceptional after-sales support. Our team is available to assist with technical inquiries and ensure customer satisfaction.
Request for Customer Reviews and Testimonials
We appreciate customer feedback! Share your experiences with the PT-KB104 to help others make informed decisions.
Stock Availability
While we work to keep inventory updated, stock levels may vary. We’ll notify you if any items in your order are unavailable. For urgent orders, please check availability with our team. Non-standard items are typically available within 10-15 working days.
Contact Us
For questions, product inquiries, or support, feel free to reach out. Our team is ready to provide expert assistance and ensure a positive experience with our products.
Disclaimer
All information provided on the NEOTECH website is for general informational purposes only. NEOTECH strives to ensure accuracy, completeness, and timeliness of all content, including product specifications, descriptions, images, pricing, and availability. However, this information is subject to change without notice, and NEOTECH does not guarantee the accuracy or reliability of any information. Users rely on this information at their own risk.
Please note that product images are for illustration only and may not reflect the exact appearance or features of the actual product. Specifications and dimensions are based on manufacturer data and may vary slightly. Customers should verify specific product details with a NEOTECH representative before purchasing.
Pricing and availability are current as of the last update but may change due to promotions, market conditions, or stock levels. NEOTECH reserves the right to modify prices, stock availability, and product details without prior notice. If an item is unavailable, we will contact you to offer alternatives or adjustments.
For warranty claims or product issues, customers should refer to the Return Merchandise Authorization (RMA) process as outlined. NEOTECH will not be held liable for any errors, omissions, or changes in product information. By using this website, you agree to the terms in this disclaimer and acknowledge NEOTECH’s limits on liability regarding this information.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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