NEOTECH
Programmable Keyboard - PrehkeyTec MCI 30 - Programmable Numeric Keypad
Programmable Keyboard - PrehkeyTec MCI 30 - Programmable Numeric Keypad
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Customizable MCI 30 Numeric Keypad: Precision & Efficiency
Overview
Elevate your efficiency with the MCI 30 Programmable Numeric Keypad, featuring a customizable numpad layout. Perfect for a wide range of applications, from retail to office environments, it offers tactile precision and the ability to program your keyboard for optimal performance.
Product Description
The MCI 30 Programmable Numeric Keypad is designed for versatility and precision, making it a crucial tool for anyone who values efficiency. This customizable numpad transcends mere data entry, transforming it into a seamless and error-free process. Its adaptability makes it an invaluable asset not just in retail but in any setting that requires precise and quick numerical input.
Key Features
- Effortless Programming: Easily program shortcuts, complex tasks, and macros to enhance productivity across various applications.
- Tactile Precision: Offers superior haptic feedback compared to touchscreens, ensuring accuracy during data entry.
- Versatile Application: Integrates with laptops, notebooks, or standard keyboards, improving efficiency in diverse work environments.
- Intuitive Customization: Adjust the numpad layout, including key labeling, size, and color, for a personalized typing experience.
- Expandable Modules: Enhance functionality with additional modules like magnetic stripe readers and RFID modules.
- Reliability Guaranteed: Durable design supports over 30 million keystrokes, ensuring longevity and a low total cost of ownership.
- Ergonomic Design: Features consistent actuation force and patented rubber dome technology for comfortable, quiet operation.
- Seamless Integration: Compatible with USB or PS2 interfaces, supporting OPOS, Java®POS, WEPOS, and various operating systems.
Quality and Performance
The MCI 30 Numeric Keypad is built to last, with a design that withstands rigorous use while maintaining efficiency and accuracy. Customer testimonials highlight its durability and the significant impact it has on productivity and user satisfaction.
Specifications
- Interface: USB, PS2
- Compatibility: Windows®, Linux®, Android™, DOS
- Driver Support: OPOS, Java®POS, WEPOS
- Lifespan: Over 30 million keystrokes
Purpose of Use
Ideal for retail, finance, and any sector requiring fast and accurate numerical data entry. It meets the needs of users looking for efficiency, customization, and durability in their workflow tools.
Supported Operating Systems/Applications/Industries
Compatible with a broad range of operating systems and applications, the MCI 30 Numeric Keypad is versatile enough for use in various industries, including retail, banking, and information technology.
Benefit Effect
Users experience enhanced productivity, reduced input errors, and a customized typing experience that aligns with their specific needs, leading to improved job satisfaction and performance.
Warranty Information and FAQs
Includes a comprehensive warranty, ensuring confidence in your purchase. The FAQ section addresses common concerns, providing quick solutions to enhance your experience.
Delivery Services (specific to the UAE)
Offers reliable and prompt delivery across major cities and emirates, ensuring your MCI 30 Numeric Keypad arrives quickly and safely, ready to transform your productivity.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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