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NEOTECH

SecuGen Unity 20 Bluetooth - Wireless Fingerprint Reader

SecuGen Unity 20 Bluetooth - Wireless Fingerprint Reader

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Compact and FBI-certified, the SecuGen Unity 20 Bluetooth offers wireless fingerprint authentication with fast recognition and rugged durability.


Overview

The SecuGen Unity 20 Bluetooth is the world’s first fully programmable Bluetooth fingerprint reader ✅. Compact, lightweight, and FBI-certified, it ensures fast and secure biometric authentication in various applications. Designed for portability and efficiency, the Unity 20 works seamlessly with iOS, Android, and Bluetooth-enabled computers, making it a reliable solution for biometric security needs ✅.


Product Description

The SecuGen Unity 20 Bluetooth delivers a combination of elegance, durability, and security in a portable design. With Bluetooth connectivity, the device allows cable-free convenience, enabling biometric authentication and enrollment from mobile devices or computers ✅. Its FBI-certified fingerprint sensor ensures accuracy and quality, even for challenging fingerprints like wet, dry, or scarred ones ✅. Built with advanced security features, including encrypted fingerprint templates and closed-environment processing, it provides robust protection for sensitive data ✅.


Key Features

FBI Certified: Complies with PIV, FIPS 201, and Mobile ID FAP 20 standards.
Wireless Bluetooth Connectivity: Enables seamless pairing with mobile devices and computers.
Advanced Optical Sensor: Rugged, maintenance-free, and resistant to scratches and impacts.
Fast and Accurate: Quick recognition and image capture of difficult fingerprints.
Dual-Use Design: Suitable for self-use or scanning others’ fingerprints.
Auto-On™ Technology: Automatic finger detection for easy use.
Smart Capture™: Optimized scanning for varying environments.
Compact and Lightweight: Fits comfortably in hand or pocket.


Specifications

  • Model: HU20-ASF-BT2
  • Bluetooth Version: V4.2 with BLE and SPP support
  • Sensor: Optical, FBI-certified
  • Resolution: 500 DPI
  • Image Size: 300 x 400 pixels
  • Dimensions: 45.2 x 103.3 x 36.7 mm
  • Weight: 90 g
  • Battery: Rechargeable lithium-ion, 1000 mAh
  • Operating Temperature: -10°C to 60°C
  • USB Interface: Micro-USB for charging

Purpose of Use

The SecuGen Unity 20 Bluetooth is ideal for biometric authentication and user identification across industries like corporate security, healthcare, government, and education ✅. Its portability and ease of use make it perfect for mobile enrollment and verification programs ✅.


Supported OS/Application/Industries

Operating Systems: Windows 11/10/8.1/7, Windows Server 2016/2012, Android 3.1+, iOS (BLE).
Industries: Corporate security, healthcare, education, government, and financial services.


Benefits & Compatibility

High Security: Encrypted fingerprint templates ensure data protection.
Versatile Use: Suitable for standalone or integrated biometric applications.
Durable Build: Resists wear and tear for reliable performance in tough environments.
Cross-Platform Support: Works seamlessly with multiple operating systems.


How to Use

  1. Pair Device: Connect via Bluetooth or USB to a mobile device or computer.
  2. Install SDK: Use the SecuGen SDK for additional functionality.
  3. Scan Finger: Place the finger on the sensor for authentication or enrollment.
  4. Process Data: Fingerprint templates are encrypted and processed securely.

Packaging/Weight/Dimension

Packaging: Includes Unity 20 Bluetooth, charging cable, and manual.
Dimensions: Compact for portability—45.2 x 103.3 x 36.7 mm.
Weight: Lightweight at 90 g.


Performance, Quality, Durability & Reliability

Fast Recognition: Recognizes fingerprints in 0.2–0.5 seconds.
High Durability: Scratch-resistant optical sensor ensures long-term use.
Reliable Accuracy: Processes challenging fingerprints with high precision.


Best Price Guarantee

Competitive Pricing: Guaranteed best price in the UAE.
Price Match: Found it cheaper? We’ll match the price!


Shop Today & Receive Your Delivery Across the UAE!

Fast Shipping: Reliable delivery across UAE cities.
Secure Packaging: Ensures product arrives in perfect condition.


After-Sales Support

Dedicated Assistance: Expert support for installation and troubleshooting.
Warranty: Backed by a 1-year limited warranty.


Request for Customer Reviews and Testimonials

Share your experience with the SecuGen Unity 20 Bluetooth to help others make informed decisions ✅.


Stock Availability

In Stock: Ready for immediate shipping.
Custom Orders: Contact us for bulk purchases or specific requirements.


Get in Touch

Support Team: Available for product inquiries or assistance.
Expert Advice: Contact us for recommendations tailored to your needs.


Disclaimer

Product Details: Specifications may change without prior notice.
Images: For illustration purposes; actual product may differ.
Warranty Terms: Follow manufacturer guidelines.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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