NEOTECH
Sewoo LK-P12II - Portable Rugged Thermal Printer
Sewoo LK-P12II - Portable Rugged Thermal Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo LK-P12II, a rugged, high-speed thermal printer with dust & water resistance, perfect for demanding environments. Reliable, durable, and versatile.
Overview:
The Sewoo LK-P12II is a portable, rugged thermal printer designed for environments demanding durability and high performance. With a fast print speed of 127mm/sec and direct thermal printing method, it is ideal for industries needing quick and efficient printing on the go. Featuring IP42 water and dust resistance and a 1.5m drop rating, this printer stands up to challenging conditions without sacrificing functionality.
Product Description:
Built to last in demanding environments, the Sewoo LK-P12II offers direct thermal printing with 203 dpi resolution for clear, professional-quality labels and receipts. This portable thermal printer is equipped with multiple connectivity options, including USB, Serial, and optional Bluetooth and Wi-Fi, ensuring compatibility across various devices and applications. The large 2600mAh/3350mAh battery provides extended usage, up to 90 hours on standby, and fast charging for uninterrupted work.
Whether used in retail, warehousing, or field services, the LK-P12II delivers consistent performance with an easy-to-load paper system, support for multiple emulations, and compatibility with iOS, Android, and Windows. With dust, water, and drop resistance, this printer is crafted for reliability in rigorous environments.
Key Features:
- Fast Print Speed: Prints at up to 127mm/sec for efficient, high-speed output.
- Rugged Durability: IP42-certified for dust and water resistance with a 1.5m drop rating.
- Extended Battery Life: Choose between 2600mAh and 3350mAh Li-ion batteries for long-lasting power.
- Versatile Connectivity: Standard USB and Serial, with optional Wi-Fi and Bluetooth.
- Multiple Emulation Support: Compatible with ESC/POS, CPCL, ZPL, ensuring seamless integration.
Product Quality and Performance:
The Sewoo LK-P12II is engineered for performance and durability in fast-paced, high-demand settings. With its robust construction and reliable battery options, it maintains consistent print quality and longevity, making it ideal for industries requiring dependable portable printing solutions. Designed to withstand dust, moisture, and impact, the LK-P12II guarantees uninterrupted performance in harsh environments.
Specifications:
- Print Speed: 127mm/sec
- Resolution: 203 dpi
- Battery Options: 2600mAh (3.3 hrs charge, 85 hrs standby), 3350mAh (4 hrs charge, 90 hrs standby)
- Operating Temp: 10-50℃ | Storage Temp: -20-60℃
- Dimensions: 4.1” x 6.22” x 3.34” (104 x 158 x 85mm)
- Weight: 580g (with battery)
Purpose of Use:
The Sewoo LK-P12II is designed for industries requiring portable and reliable thermal printing solutions, such as retail, warehousing, logistics, and field service operations. Its compact, durable design makes it perfect for high-speed, mobile printing in challenging environments, streamlining labeling and ticketing needs.
How to Use:
- Power Up: Ensure the battery is fully charged and insert it securely.
- Load Paper: Open the cover and insert thermal paper or labels.
- Connect: Use USB, Serial, or optional Bluetooth/Wi-Fi for device connectivity.
- Select Settings: Configure print settings via software or mobile app.
- Print: Press the print button or use auto-print for consistent output.
For optimal performance, keep the printer window clean, and charge the battery regularly.
Supported Applications/Industries:
The Sewoo LK-P12II supports a wide range of applications:
- Retail: Price tags, receipts, and labels.
- Logistics: Shipping labels and inventory tags.
- Healthcare: Patient tracking and labeling.
- Field Services: Mobile ticketing and invoicing.
Benefits & Compatibility:
- Durable and Reliable: Dust and water resistance (IP42) with impact resistance, ensuring longevity.
- Battery Efficiency: Extended battery life for long, uninterrupted usage.
- Flexible Integration: Supports ESC/POS, CPCL, ZPL for compatibility with various systems.
- User-Friendly Design: Lightweight and compact for easy, on-the-go usage.
- Cost-Efficient: Reduces maintenance needs and improves operational efficiency in mobile environments.
Warranty and FAQs:
The Sewoo LK-P12II comes with a one-year warranty, covering manufacturing defects and technical support. Refer to our FAQ section for troubleshooting tips and usage guidance. Our after-sales support team is also available for assistance with any issues or questions.
Packaging/Weight/Dimensions:
- Weight: 580g (with battery)
- Dimensions: 4.1” x 6.22” x 3.34”
- Included in Package: Printer, USB cable, battery, charger, and belt clip.
Stock Availability:
The Sewoo LK-P12II is in stock for immediate delivery. For non-standard items, shipping may take 10-15 working days after order confirmation. Contact us to confirm availability.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Sewoo LK-P12II rugged thermal printer and enjoy fast, reliable delivery across the UAE. We cover all major cities and emirates, ensuring your printer arrives promptly.
Best Price Guarantee:
We offer a best price guarantee on the Sewoo LK-P12II, ensuring you get exceptional value for a premium, rugged printer. Shop with confidence knowing you’re getting top quality at a competitive price.
After-Sales Support:
Our dedicated support team is ready to assist you with the Sewoo LK-P12II. We provide comprehensive guidance for setup, usage, and troubleshooting to ensure a seamless experience.
Request for Customer Reviews:
We appreciate your feedback! Share your experience with the Sewoo LK-P12II Portable Thermal Printer to help other customers make informed decisions about this durable, high-quality printer.
Get in Touch:
For any questions regarding the Sewoo LK-P12II, feel free to reach out. Our team is here to assist you with product information, availability, and more.
Disclaimer:
All information provided is for general informational purposes and subject to change without notice. Images are for illustration only and may differ from the actual product. NEOTECH does not guarantee the accuracy, completeness, or timeliness of information. Verify all details with a sales representative before purchase. Specifications, availability, and prices are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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