NEOTECH
Sewoo SLK-D10 2.5-Inch Dot Impact POS Printer
Sewoo SLK-D10 2.5-Inch Dot Impact POS Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo SLK-D10 dot impact POS printer with 3.5 lines/sec speed, two-color printing, and easy paper loading. Perfect for retail and public sectors.
Overview
The Sewoo SLK-D10 is a 2.5-inch dot impact POS printer that blends performance, reliability, and versatility. With a print speed of 3.5 lines per second and two-color printing capability, this printer is perfect for retail and public sector applications. It’s designed with convenience in mind, featuring drop-in paper loading and multiple sensor alerts for seamless operation.
Product Description
The Sewoo SLK-D10 POS Printer is built for businesses that prioritize efficiency and reliability. Offering a fast print speed of 3.5 lines per second, it supports two-color printing for improved clarity on receipts. This compact printer handles both roll and sprocket paper, making it adaptable to various requirements. Equipped with advanced sensors, the SLK-D10 ensures continuous operation by alerting users to paper end, cover open, and paper low conditions.
Key Features
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High-Speed Printing: Delivers a fast print rate of 3.5 lines per second.
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Two-Color Printing: Supports dual-color output for better receipt presentation.
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Drop-In Paper Loading: Simplifies paper replacement, saving time.
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Versatile Paper Handling: Compatible with roll paper and sprocket paper.
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Advanced Sensors: Alerts for paper end, cover open, and paper low.
Specifications
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Print Method: 9-pin Serial Dot Impact Matrix
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Print Speed: 3.5 lines/sec
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Resolution: 160 DPI / 80 DPI
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Paper Type: Roll Paper / Sprocket Paper
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Paper Width: 76.2mm (3 inch), Fan Fold Paper: 89 mm (3.5 inch)
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Paper Copies: Original + 2 copies
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Ink Ribbon: ERC-23 Compatible (Black, Purple)
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Interface Options: Serial (25-pin), Parallel (25-pin, 36-pin), Combo (Serial + MSR)
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Dimensions: 156 x 243.2 x 150mm (6.14” x 9.57” x 5.97”)
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Weight: 2.38kg (with cutter), 2.25kg (without cutter)
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Operating Temperature: 0 ~ 45°C
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Operating Humidity: 35 ~ 80%
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Certifications: CE, FCC, KC, UL/cUL
Supported OS/Application/Industries
The Sewoo SLK-D10 is compatible with Windows and Linux operating systems, making it ideal for retail, hospitality, and public sector environments. Its robust design ensures high performance across various industries requiring dependable receipt printing.
Benefits & Compatibility
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Efficiency: High-speed printing minimizes customer wait times.
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Flexibility: Compatible with multiple paper types and sizes.
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Eco-Friendly: Energy-efficient design reduces operational costs.
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Seamless Integration: Works with various operating systems and POS systems.
Purpose of Use
Designed for environments requiring fast, reliable receipt printing, the Sewoo SLK-D10 is ideal for retail counters, service points, and public sector offices. Its two-color printing enhances receipt readability, making it suitable for highlighting discounts or key information.
How to Use
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Setup: Connect the printer to a power source and install the necessary drivers.
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Load Paper: Open the paper compartment and drop in the roll or sprocket paper.
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Connect: Use the preferred interface (Serial, Parallel, Combo) to link with your POS system.
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Print Receipts: Use your POS software to initiate printing.
Packaging/Weight/Dimension
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Packaging: Securely packed for safe transit.
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Weight: 2.38kg (with cutter), 2.25kg (without cutter).
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Dimensions: 156 x 243.2 x 150mm (6.14” x 9.57” x 5.97”).
Warranty and FAQs
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Warranty: One-year coverage for manufacturing defects.
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FAQs:
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What type of ink ribbon does it use? ERC-23 compatible ribbons.
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Is it compatible with my POS system? Yes, it supports multiple interfaces for integration.
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What paper sizes are supported? Roll paper (76.2mm) and fan-fold paper (89mm).
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For more information, visit the Neotech product services page.
Performance, Quality, Durability, and Reliability
Built for demanding environments, the Sewoo SLK-D10 offers consistent performance with a robust 9-pin dot impact mechanism. It meets high-quality benchmarks, ensuring long-term reliability and minimal maintenance.
Best Price Guarantee
We’ll match any lower price for the Sewoo SLK-D10 POS Printer in Dubai, UAE. Enjoy exceptional value and performance at the best price guaranteed.
Shop Today & Receive Your Delivery Across the UAE!
Order now and get reliable, timely delivery across all emirates, including Dubai, Abu Dhabi, and Sharjah. Our efficient network ensures swift service to your doorstep.
Request for Customer Reviews and Testimonials
Share your experience with the Sewoo SLK-D10. Your feedback helps us improve and guides other customers in making informed decisions.
After Sales Support
We’re committed to your satisfaction. For any issues or inquiries, our support team is ready to assist.
Stock Availability
While we keep most items in stock, availability may vary. For urgent orders, please confirm stock with our team.
Disclaimer
All product details are subject to change without notice. Images are for illustration purposes only and may not represent the actual product. Verify specifications and availability with our team before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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