NEOTECH
Sewoo SLK-D30: 3-Inch High-Speed Dot Matrix POS Printer
Sewoo SLK-D30: 3-Inch High-Speed Dot Matrix POS Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo SLK-D30, a high-speed 3-inch dot matrix POS printer with two-color printing, versatile interfaces, and durable performance.
Overview
The Sewoo SLK-D30 is a cutting-edge 3-inch dot matrix POS printer, designed to optimize transaction efficiency and customer satisfaction. With features like high-speed printing, drop-in paper loading, and optional two-color printing, this device is ideal for businesses seeking reliable and durable printing solutions. Compatible with various POS systems, the SLK-D30 ensures seamless integration and unmatched performance across industries.
Product Description
The Sewoo SLK-D30 redefines reliability and functionality for POS systems. With its 9-pin serial dot impact matrix, this printer guarantees crisp, long-lasting receipts suitable for any retail or hospitality setting. Its robust design supports multiple paper widths and accommodates original plus two copies, ensuring versatility. Equipped with an optional auto cutter and comprehensive sensors, the SLK-D30 minimizes downtime and enhances operational productivity.
Key Features
✅ High-Speed Printing: Prints up to 4.7 lines per second, reducing wait times. ✅ Two-Color Printing: Enhances receipt clarity, perfect for promotions or important details. ✅ Drop-In Paper Loading: Simplifies reloading, minimizing maintenance efforts. ✅ Versatile Paper Handling: Supports paper widths of 57.5, 69.5, and 76.2 mm. ✅ Multiple Interface Options: Compatible with Serial, Parallel, Ethernet, and USB connections.
Specifications
-
Printing Method: 9-pin Serial Dot Impact Matrix
-
Speed: 4.7 lines per second
-
Print Width: 63.5 mm (2.5 inches)
-
Resolution: 160 DPI / 80 DPI
-
Paper Types: Roll Paper (57.5, 69.5, 76.2 mm widths)
-
Interfaces: Serial (RS-232C), Parallel (Centronics 36-pin), Ethernet, USB, Combo (Serial + USB)
Supported OS/Application/Industries
✅ Operating Systems: Compatible with major OS platforms. ✅ Industries: Retail, hospitality, banking, healthcare, and more. ✅ Applications: Ideal for printing receipts in cafes, restaurants, department stores, and food delivery shops.
Benefits & Compatibility
✅ Cost-Effective: High-speed printing reduces operational costs. ✅ Flexible Connectivity: Integrates easily with existing POS systems. ✅ Enhanced User Experience: Delivers professional receipts, boosting customer satisfaction.
Purpose of Use
The Sewoo SLK-D30 is tailored for dynamic retail and hospitality environments. It ensures efficient, durable, and high-quality receipt printing for businesses ranging from small cafes to large retail chains.
How to Use
-
Load paper with the drop-in mechanism.
-
Connect the printer to your POS system using the desired interface.
-
Regularly clean the print head and replace ribbons as needed for optimal performance.
-
Configure settings for single or two-color printing as required.
Packaging/Weight/Dimension
-
Packaging: Secure and compact for easy handling.
-
Weight: Lightweight for hassle-free installation.
-
Dimensions: Ergonomic design for optimal space utilization.
Warranty and FAQs
-
Warranty: One-year comprehensive coverage for parts and labor.
-
FAQs:
-
What paper widths are supported? 57.5, 69.5, and 76.2 mm.
-
Is it compatible with my POS system? Yes, with Serial, Parallel, Ethernet, and USB interfaces.
-
What maintenance is required? Regular cleaning and ribbon replacement ensure long-term performance.
-
Performance, Quality, Durability, and Reliability
Built for high-volume retail settings, the Sewoo SLK-D30 offers consistent performance and durability. Its bi-directional printing with logical seeking ensures clear and professional receipts every time.
Best Price Guarantee
Shop confidently with Neotech's best price guarantee. Find it cheaper elsewhere? We’ll match it to ensure you receive unparalleled value for your purchase.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy fast, secure, and reliable delivery across the UAE. Whether you’re in Dubai, Abu Dhabi, or Sharjah, we ensure your order arrives promptly. “Shop now” to experience seamless service and exceptional products.
Request for Customer Reviews and Testimonials
Share your experience with the Sewoo SLK-D30! Your feedback helps us improve and ensures future customers make informed decisions.
After Sales Support
We prioritize your satisfaction with dedicated after-sales support. Contact our team for any assistance, ensuring your Sewoo SLK-D30 operates flawlessly.
Get in Touch
Have questions? Contact us for expert advice and prompt support. We’re here to assist with any queries about the Sewoo SLK-D30 or related products.
Stock Availability
While we strive to maintain stock, availability may vary. Please verify stock before placing your order to avoid delays. Most standard items ship within 10-15 working days for non-standard items.
Disclaimer
All product details provided are for informational purposes only and are subject to change without notice. Images are for illustrative purposes and may not represent the actual product. Verify specifications with a sales representative before purchase.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.