• Front view of SUNMI D3 PRO with a 15.6" FHD screen and customer display.
  • Side profile showing the slim aluminum design of SUNMI D3 PRO.
  • NFC Tap on Glass in action, demonstrating seamless payments.
  • Concealed cable management setup for a clutter-free workspace.
  • Close-up of fingerprint ID unlocking feature on the power button.
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NEOTECH

Sunmi D3 Pro Smart Desktop Terminal | Powerful & Sleek POS

Sunmi D3 Pro Smart Desktop Terminal | Powerful & Sleek POS

Dhs. 5,142.86 AED
Dhs. 5,485.71 AED Dhs. 5,142.86 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade business efficiency with the SUNMI D3 PRO. Featuring a 15.6” FHD touchscreen, NFC Tap on Glass, and powerful Qualcomm processor.

Overview:

The SUNMI D3 PRO Smart Desktop Terminal is a game-changer for businesses looking for efficiency and performance. With a 15.6" FHD touchscreen, modular design, and NFC Tap on Glass technology, it streamlines transactions while enhancing customer interaction. The Qualcomm hexa-core processor and SUNMI OS 4.0 ensure smooth operations, making it ideal for restaurants, retail stores, and service businesses.

Product Description:

The SUNMI D3 PRO is a high-performance smart desktop terminal designed for seamless transactions and an enhanced user experience. Its thin bezel 15.6” FHD display, NFC Tap on Glass function, and powerful Qualcomm platform provide lightning-fast operations. A durable aluminum body ensures long-lasting use, while a secondary 10” customer display (optional) enhances customer engagement. With concealed cable management and plug-and-play modular extensions, it’s built for scalability.

Key Features:

  • 15.6” FHD Thin Bezel Touchscreen for crisp visuals.
  • 10” Customer Display (Optional) for enhanced engagement.
  • NFC Tap on Glass for secure SoftPOS transactions.
  • 4GB RAM + 64GB ROM for fast processing.
  • Qualcomm Hexa-Core Processor ensures powerful performance.
  • Aluminum Body with a sleek, modern design.
  • Fingerprint ID Unlock (Optional) for security.
  • USB Customer Display Support for advertising.
  • Concealed Cable Management for a clutter-free setup.

Specifications:

  • Model: F3510
  • OS: SUNMI OS (Based on Android 13)
  • Processor: Qualcomm Hexa-Core, up to 2.4GHz
  • Memory: 4GB RAM + 64GB ROM
  • Display: 15.6” FHD 1920x1080, 10-point capacitive touch
  • Network: LAN 1000M, Wi-Fi 2.4GHz & 5GHz, Bluetooth 5.0
  • Ports: USB Type-A (3x), RJ11, RJ12, RJ45, USB-C, MicroSD (Up to 1TB)
  • Power: AC 100~240V, DC 24V/1.5A
  • Weight: 4.5kg (Main), 0.88kg (10.1” Monitor)
  • Environment: 0°C - 40°C (Operating), -20°C - 60°C (Storage)

Supported OS/Application/Industries:

  • OS: SUNMI OS (Android 13-based)
  • Applications: Retail, Restaurants, Quick Service, Hospitality, Healthcare, Financial Services.
  • Industries: POS, Contactless Payments, Customer Engagement, Inventory Management

Benefits & Compatibility:

  • Faster Checkout: NFC Tap on Glass for quick, seamless transactions.
  • Custom Branding: Add your logo and colors to enhance brand presence.
  • Secure & Reliable: Fingerprint ID unlock and robust security protocols.
  • Seamless Integration: Connect easily with POS peripherals.
  • Multi-Industry Support: Ideal for various business applications.

Purpose of Use:

Designed for businesses that require efficient, modern, and user-friendly POS solutions. The SUNMI D3 PRO is perfect for handling secure digital payments, inventory management, and customer interactions with ease.

How to Use:

  1. Power On: Press the power button.
  2. Setup Wi-Fi & Network: Connect to LAN or Wi-Fi.
  3. Install POS Software: Use compatible applications.
  4. Connect Peripherals: Add printers, scanners, or cash drawers.
  5. Tap on Glass for NFC Payments: Fast, secure transactions.
  6. Monitor Customer Display: Showcase ads or billing info.

Packaging/Weight/Dimension:

  • Main Unit Weight: 4.5kg
  • 10.1” Monitor Weight: 0.88kg
  • Dimensions: 380mm x 195mm x 310mm

Warranty & FAQs:

  • Warranty: 1-year limited warranty.
  • Support: Remote troubleshooting available.
  • Returns: RMA process for verified hardware issues.

Performance, Quality, Durability & Reliability:

  • Premium Build: Aluminum chassis ensures longevity.
  • Performance: 60% stronger than previous models.
  • Reliability: Built for 24/7 business operations.

Best Price Guarantee:

We match or beat any competitor’s price in Dubai, UAE. Buy with confidence!

Shop Today & Receive Your Delivery Across the UAE!

Fast, reliable shipping to Dubai, Abu Dhabi, Sharjah, and across the UAE. Order now!

Request for Customer Reviews and Testimonials:

Loved using SUNMI D3 PRO? Share your feedback and help others make informed decisions!

After Sales Support:

  • 24/7 customer support.
  • Remote troubleshooting and assistance.
  • RMA processing for faulty units.

Get in Touch:

Need help? Contact our expert team for assistance with pricing, availability, or product details.

Stock Availability:

  • In Stock: Ready for immediate dispatch.
  • Pre-order Available: Non-standard items ship within 10-15 days.

Disclaimer:

Product specifications, pricing, and availability are subject to change. Images are for illustration purposes only. Verify details before purchasing.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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