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NEOTECH

Mobile Terminal - Sunmi M1 POS

Mobile Terminal - Sunmi M1 POS

Regular price Dhs. 1,290.23 AED
Regular price Dhs. 1,714.29 AED Sale price Dhs. 1,290.23 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:
The SUNMI M1 is a handheld point-of-sale (POS) terminal designed for businesses seeking efficiency and mobility. With its compact design and robust features, it enhances on-the-go transactions, customer interactions, and operational efficiency.

About Product:
Powered by Android 7.1 OS, this device features a sleek, portable design with a vibrant touchscreen display. It ensures smooth performance, versatile connectivity options (4G, Wi-Fi), and secure payment processing capabilities.

Quality:
Crafted for durability and extended use, the SUNMI M1 withstands daily business activities with its long battery life, ensuring continuous operation.

Performance:
Efficient transaction processing, quick data capture via integrated barcode scanner, and seamless communication through multiple connectivity options ensure smooth business operations.

Description:
Adaptable for various uses from POS transactions to inventory management, the SUNMI M1 offers secure payment processing and high-quality barcode scanning, making it a comprehensive solution for modern businesses.

Specifications:

  • OS: Android 7.1
  • Display: Vibrant touchscreen
  • Connectivity: 4G, Wi-Fi, Bluetooth
  • Payment Processing: Secure card and mobile wallet payments
  • Scanner: Integrated barcode scanner
  • Battery: High-capacity for extended use
  • Design: Compact and portable

Purpose of Use:
Suitable for retail, hospitality, food service, and more, offering a versatile solution for mobile POS, inventory management, and order processing.

Supported Operating Systems (OS):
Runs on Android 7.1, compatible with various POS applications and services.

Supported Applications:
Easily integrates with various business applications for sales, inventory management, and customer service.

Supported Industries:
Ideal for sectors valuing mobility and efficiency, including retail, hospitality, and service industries.

Benefit Effect:
Enhanced operational efficiency, improved customer service, and streamlined transactions lead to better customer satisfaction and increased profitability for businesses.

Warranty Information:
Comes with a comprehensive warranty, ensuring reliability and support for businesses.

Delivery Services:
Fast and reliable delivery across the UAE, including major cities and regions, ensuring businesses can quickly benefit from the capabilities of the SUNMI M1.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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