NEOTECH
Weighing Scale - Sunmi S2-10.1
Weighing Scale - Sunmi S2-10.1
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Product Title:
Sunmi S2 Android Smart Scale Terminal
Questionnaire Answer:
Yes, the Sunmi S2 Android Smart Scale Terminal supports seamless communication, barcode scanning, and data capture for various industries with its Android OS and durable design.
Overview
The Sunmi S2 Android Smart Scale Terminal is a cutting-edge device designed to boost efficiency and streamline operations across multiple sectors. With its compact and robust design, this terminal is ideal for on-the-move tasks, offering a blend of performance and versatility that caters to the dynamic needs of modern businesses.
About Product
- Compact Design: The Sunmi S2 stands out with its sleek form factor, making it perfect for mobile applications.
- Android OS: Runs on Android 9.0, providing access to numerous business apps and integrations.
- High-Performance Processor: Ensures smooth operation with a powerful chipset at its core.
- Vibrant Touchscreen: A responsive display allows for intuitive interaction and effective data input.
- Versatile Connectivity: Offers comprehensive connectivity options including 4G, Wi-Fi, and Bluetooth.
Quality and Performance
Boasting a high-quality build and advanced barcode scanning, the Sunmi S2 is engineered for reliability and precise data capture. Its long-lasting battery and durable construction are designed to withstand rugged use, ensuring consistent performance.
Description and Specifications
The Sunmi S2 features a 15.6+10.1 dual-screen setup, providing ample space for interactive applications and data display. Its specifications are tailored for optimal use in demanding environments, with emphasis on speed, storage, and connectivity.
Purpose of Use
This terminal is designed for businesses seeking to enhance productivity in retail, logistics, field services, and more, offering a seamless experience for data capture and communication on the go.
Supported Operating Systems (OS)
- Android 9.0: Offers a wide range of compatibility with business applications for increased productivity.
Supported Applications and Industries
Compatible with a variety of applications, the Sunmi S2 is suited for industries like retail, logistics, healthcare, and hospitality, among others.
Benefit and Warranty Information
The Sunmi S2 provides significant benefits in terms of mobility, efficiency, and user experience. It comes with a comprehensive warranty, ensuring support and service for its users.
Delivery Services in the UAE
We offer fast and reliable delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our service is designed to provide a seamless shopping experience, ensuring that your Sunmi S2 reaches you promptly and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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