NEOTECH
Sunmi S2 Smart Scale Terminal
Sunmi S2 Smart Scale Terminal
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sunmi S2 Smart Scale Terminal with dual screens, advanced weighing, and seamless Android integration. Perfect for retail and logistics.
Overview:
The Sunmi S2 15.6+15.6 Android Smart Scale Terminal is a groundbreaking solution designed to cater to the dynamic needs of modern businesses. Combining the functionalities of a smart scale and an Android terminal, this device is tailored to enhance operational efficiency, offering precise weighing, seamless data processing, and versatile application support.
About the Product:
- Dual-Screen Display: Features a 15.6" main touchscreen for interactive applications and a 15.6" customer-facing display for engaging customer interactions.
- Android Platform: Runs on Android 9.0, providing access to a multitude of applications and tools tailored for business enhancement.
- Robust Performance: Powered by a high-performance processor for smooth, lag-free operations even during peak business hours.
- Connectivity Options: Offers comprehensive connectivity through 4G, Wi-Fi, and Bluetooth, ensuring constant communication and data exchange.
- Advanced Weighing Capabilities: Integrated smart scale for accurate measurements, supporting diverse business operations from retail to logistics.
- Durable Design: Constructed to endure the rigors of daily use in various settings, ensuring long-term reliability.
- Extended Battery Life: Comes equipped with a durable battery, supporting uninterrupted operations throughout the business day.
- Barcode Scanning Efficiency: Features an advanced barcode scanner for quick and accurate data capture, streamlining inventory and checkout processes.
Key Features:
- Dual 15.6" Displays: Interactive main screen and engaging customer-facing screen.
- Android 9.0 OS: Access to a wide range of business-enhancing applications.
- High-Performance Processor: Ensures smooth, efficient operations.
- Comprehensive Connectivity: 4G, Wi-Fi, and Bluetooth for seamless communication.
- Smart Scale Integration: Precise and efficient weighing capabilities.
- Durable Construction: Designed for reliability in various business environments.
- Extended Battery Life: Long-lasting performance for uninterrupted use.
- Advanced Barcode Scanner: Enhances data capture accuracy and speed.
Product Quality and Performance:
- Quality Assurance: Meets rigorous standards for durability and reliability.
- User Testimonials: Positive feedback highlighting exceptional performance.
- Advanced Technology: High-performance processor ensures smooth operations.
- Durability Tests: Undergoes extensive testing for long-term use.
Specifications:
- OS: Android 9.0 with extensive app compatibility.
- Displays: Dual 15.6" touchscreens (1920x1080 resolution).
- Processor: High-performance octa-core Qualcomm Snapdragon.
- Memory: 2GB RAM, 16GB ROM.
- Connectivity: 4G, Wi-Fi, Bluetooth.
- Power: High-capacity battery for all-day use.
- Barcode Scanner: Advanced for quick data capture.
- Printer: Built-in high-speed 80mm thermal printer with auto-cutter.
- Ports: Multiple USB, RJ11, RJ12, RJ45, headphone jack, and power ports.
Purpose of Use:
The Sunmi S2 is designed for businesses seeking to modernize their operations. It's ideal for retail point-of-sale transactions, logistics package management, and hospitality service delivery.
Supported OS and Applications:
Compatible with Android-based applications, making it easy to integrate with POS systems, inventory management software, and customer service apps.
Supported Industries:
- Retail
- Warehousing
- Hospitality
- Field Service
Benefits & Compatibility:
- Improved Accuracy: Enhances transaction precision and customer service.
- Enhanced Operations: Streamlines business processes and increases productivity.
- Compatibility: Works seamlessly with various operating systems and industry-specific tools.
Warranty and FAQs:
- Warranty: Includes a manufacturer's warranty with details available through official Sunmi distributors.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. Contact our sales representative for support and RMA procedures if needed.
Packaging/Weight/Dimension:
- Packaging: Secure and durable packaging for safe delivery.
- Weight: Lightweight design for easy handling.
- Dimensions: Compact and space-efficient.
Delivery Services in the UAE:
Fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE.
After Sales Support:
Our customers are our top priority. We provide exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences.
Stock Availability:
Most items are always available in stock. For non-standard items, availability is typically within 10-15 working days after customer confirmation.
Get in Touch:
If you have questions or concerns about our products, pricing, or availability, please seek expert advice. Our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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