NEOTECH
POS Terminals - Sunmi T2S 15.6/10.1 POS
POS Terminals - Sunmi T2S 15.6/10.1 POS
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Sunmi T2S Android All-in-One POS
Questionnaire Answer:
Yes, the Sunmi T2S Android All-in-One POS Terminal enhances productivity and customer satisfaction with its high-performance features and user-friendly interface, ideal for retail and restaurants.
Overview
The Sunmi T2S Android All-in-One POS Terminal is a revolutionary device designed to streamline business operations across retail shops, groceries, supermarkets, and restaurants. Its combination of advanced features and user-friendly design ensures a significant boost in productivity and customer satisfaction.
About Product
- Versatile Business Management: Tailored for various business types, the Sunmi T2S simplifies operations, offering a seamless experience.
- High-Performance System: With a 50% increase in CPU frequency and memory, alongside a 150% improvement in performance, the T2S ensures efficient transactions and operations.
- User-Friendly Interface: The SUNMI OS 3.0, based on Android 9.0, offers an intuitive user experience with over 200 optimizations.
- Superior Display and Printing: Features dual high-resolution displays and an 80mm thermal printer for quick and clear customer interactions.
Quality and Performance
The Sunmi T2S stands out for its exceptional performance, with a powerful octa-core processor, upgraded RAM options, and SUNMI's proprietary printing technology. Its anti-interference touch screen and high-quality displays offer reliability and enhanced user engagement.
Description and Specifications
Offering multiple configurations, the Sunmi T2S can be customized to meet specific business needs. From its operating system and memory options to connectivity and printing capabilities, every aspect is designed for maximum efficiency and ease of use.
Purpose of Use
Ideal for a range of industries, the Sunmi T2S is specifically designed to enhance the efficiency of retail stores, supermarkets, groceries, and restaurants, improving both operational speed and customer service quality.
Supported Operating Systems (OS)
- Android 9.0: Provides wide compatibility with a variety of applications, further enhanced by the business-optimized SUNMI OS.
Supported Applications and Industries
The Sunmi T2S is versatile enough to support applications across multiple sectors, ensuring businesses can leverage its capabilities for improved productivity and customer satisfaction.
Benefit and Warranty Information
Investing in the Sunmi T2S offers businesses the advantage of advanced technology designed to streamline operations, enhance customer interactions, and increase overall satisfaction. It comes with a comprehensive warranty, ensuring long-term reliability and support.
Delivery Services in the UAE
We offer fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery service is committed to ensuring your Sunmi T2S reaches you promptly and securely, ready to transform your business operations from day one.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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