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NEOTECH

Mobile Terminal - Sunmi V1 POS

Mobile Terminal - Sunmi V1 POS

Regular price Dhs. 840.00 AED
Regular price Dhs. 1,028.57 AED Sale price Dhs. 840.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title: SUNMI V1 Smart Handheld Terminal

Questionnaire Answer:

Yes, the SUNMI V1 Smart Handheld Terminal supports efficient data capture and seamless communication for various industries with its Android OS and durable design.

Overview

The SUNMI V1 is a compact and robust smart handheld terminal designed to enhance business operations with its advanced communication and data capture capabilities. Tailored for on-the-go efficiency, this device is a powerhouse of productivity for a wide range of industries.

About Product

  • Compact and Durable: Built to endure tough conditions, making it ideal for fieldwork.
  • Android OS: Operates on Android 7.1, enabling access to numerous business apps and integrations.
  • Efficient Performance: Powered by a reliable processor for smooth, responsive use.
  • Vibrant Display: Comes with a clear touchscreen, facilitating intuitive interaction.
  • Versatile Connectivity: Offers 4G, Wi-Fi, and Bluetooth options for comprehensive communication solutions.
  • Built-in Barcode Scanner: Features a high-quality scanner for precise data collection.
  • Long Battery Life: Includes a high-capacity battery to support extended operational hours.
  • Adaptable Functionality: Meets a variety of business needs, from inventory management to order processing.

Quality and Performance

The SUNMI V1 excels in delivering high-quality performance and reliability, equipped with a durable build and long-lasting battery. Its efficient processor and vibrant display ensure a smooth user experience, making it a trusted tool for professionals.

Description and Specifications

With its compact design and advanced features, the SUNMI V1 is engineered for optimal functionality. It is equipped to handle various tasks efficiently, making it a versatile asset for businesses looking to streamline their operations.

Purpose of Use

Ideal for retail, logistics, field services, and more, the SUNMI V1 is designed to simplify and enhance data capture, communication, and mobile operations, improving productivity and user experience.

Supported Operating Systems (OS)

  • Android 7.1: Ensures compatibility with a broad spectrum of applications and business systems.

Supported Applications and Industries

The device's versatility makes it suitable for a wide array of applications and industries, including retail, logistics, healthcare, and hospitality, among others.

Benefit and Warranty Information

The SUNMI V1 offers significant advantages in mobility, efficiency, and reliability. It comes with a comprehensive warranty, ensuring dependable service and support for users.

Delivery Services in the UAE

We provide fast and reliable delivery services across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery process is tailored to ensure that your SUNMI V1 reaches you swiftly and safely, ready to make an immediate impact on your business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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