NEOTECH
SWIFTAUTOID TP520 58mm Thermal Mobile Printer - Bluetooth, Portable
SWIFTAUTOID TP520 58mm Thermal Mobile Printer - Bluetooth, Portable
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The TP520 58mm Direct Thermal Mobile Printer is a versatile, portable solution designed for quick and efficient printing in various logistics and courier environments. This mobile printer offers wireless Bluetooth connectivity, allowing you to print on the go without the need for cables. With a compact design and lightweight build, the TP520 is perfect for professionals who need reliable, high-quality printing capabilities in the field. Its direct thermal technology ensures crisp and clear printouts, ideal for labels, receipts, and other essential documentation.
Product Description
The TP520 58mm Direct Thermal Mobile Printer from SWIFTAUTOID is a compact and efficient printer designed to meet the needs of courier and logistics professionals. Featuring a maximum print width of 58 mm (2 inches) and a resolution of 203 dpi, this printer delivers high-quality printouts with every use. Its direct thermal printing method eliminates the need for ink or toner, reducing maintenance costs and downtime. The TP520 connects effortlessly to your devices via USB 2.0 or Bluetooth, providing flexibility and convenience for various printing tasks. The durable ABS/PC material construction ensures longevity, while the compact dimensions (110mm x 108mm x 60mm) and lightweight design (235g without battery and paper roll) make it easy to carry and use anywhere.
Key Features
- Wireless Bluetooth Connectivity: Enables seamless printing from various devices without the need for cables.
- High-Resolution Printing: 203 dpi resolution for clear and professional print quality.
- Direct Thermal Technology: Reduces costs and maintenance by eliminating the need for ink or toner.
- Compact and Lightweight: Easy to carry and ideal for mobile use in logistics and courier services.
- Fast Print Speed: Prints at speeds of up to 70mm per second for quick and efficient output.
- Durable Build: Made from ABS/PC material for enhanced durability in rugged environments.
- Versatile Interface: Supports both USB 2.0 and Bluetooth for flexible connectivity options.
Product Quality and Performance
The TP520 58mm Mobile Printer is designed for robust performance in various environments. Its direct thermal printing technology ensures consistent, high-quality output without the need for costly inks or toners. The printer's compact and lightweight design makes it ideal for on-the-go professionals, while its durable construction ensures long-lasting use. With a print speed of up to 70mm per second, the TP520 handles high-volume printing tasks with ease, maintaining sharp and clear print quality. Customer testimonials highlight its reliability and ease of use, making it a preferred choice for logistics and courier applications.
Specifications
- Model Number: TP520
- Type: Mobile Printer
- Max Paper Size: 58 mm (2 inches)
- Optical Resolution: 203 dpi/8 dots per mm
- Scan Speed: Up to 70mm/s
- Brand Name: SWIFTAUTOID
- Place of Origin: China
- Interface Type: USB 2.0 + Bluetooth
- Printing Method: Direct Thermal
- Dimensions: 110mm x 108mm x 60mm (LxWxH)
- Weight: 235g (without battery and paper roll)
- Material: ABS/PC
- Battery: 1300mAh
- Max Print Width: 58 mm (2 inches)
- Roll Diameter: Max 40mm
- Paper Dimension: 42mm - 58mm
- Warranty: 1-Year with after-sales return and replacement service
Purpose of Use
The TP520 58mm Mobile Printer is ideal for professionals in the courier and logistics industries who require a reliable, portable printing solution. It is perfect for printing labels, receipts, and other essential documents on the go. The compact design and wireless connectivity make it suitable for use in various environments, from warehouses to delivery vehicles, ensuring smooth and efficient operations.
How to Use
To use the TP520 58mm Mobile Printer, charge the 1300mAh battery and connect it to your device via USB or Bluetooth. Load the desired paper roll (42mm to 58mm in width) into the printer, ensuring it is properly aligned for accurate printing. Use the compatible software on your device to send print commands to the printer. Regular maintenance, such as cleaning the print head, will help maintain optimal performance and print quality.
Supported OS/Application/Industries
The TP520 58mm Mobile Printer is compatible with multiple operating systems, including Windows, Android, and iOS, through USB and Bluetooth connectivity. It is particularly suitable for logistics, courier services, retail, and warehousing industries where mobile printing is required for labels, receipts, and other documentation.
Benefits & Compatibility
The TP520 58mm Mobile Printer provides numerous benefits, including cost savings from direct thermal printing technology, which eliminates the need for ink or toner. Its compact and lightweight design enhances portability, making it ideal for professionals on the move. The printer's compatibility with USB and Bluetooth interfaces ensures it can be used with a wide range of devices, enhancing versatility and convenience in various operational settings.
Warranty and FAQs
The TP520 58mm Mobile Printer comes with a 1-year warranty, covering manufacturing defects and operational issues. In the event of a problem, customers can utilize the return and replacement service provided. For additional support and troubleshooting, customers can refer to the user manual or contact our customer service team.
Packaging/Weight/Dimension
The TP520 58mm Mobile Printer is packaged securely to prevent damage during shipping. The single item packaging measures 18 x 15 x 10 cm and weighs 1 kg. The compact dimensions and lightweight design make it easy to store and transport, ensuring convenience for mobile professionals.
Shop Today & Receive Your Delivery Across the UAE!
Order the TP520 58mm Mobile Printer today and enjoy fast, reliable delivery across the UAE. Our efficient delivery services ensure your printer arrives on time, ready to enhance your operational efficiency.
Best Price Guarantee
We offer the best price guarantee for the TP520 58mm Mobile Printer. If you find a lower price elsewhere, we will match it. Shop with confidence, knowing you're getting the best value for your money.
After Sales Support
Our dedicated after-sales support team is available to assist with any questions or issues regarding the TP520 58mm Mobile Printer. We are committed to providing excellent customer service to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We value your feedback on the TP520 58mm Mobile Printer. Please share your experiences to help us improve our products and services and to assist other customers in making informed decisions.
Stock Availability
The TP520 58mm Mobile Printer is currently in stock. For urgent orders, please contact us to verify stock availability. Most standard items are available for immediate dispatch, with non-standard items restocked within 10-15 working days.
Get in Touch
If you have any questions about the TP520 58mm Mobile Printer or need further assistance, please contact our support team. We're here to help you make the best choice for your mobile printing needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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