NEOTECH
Suprema Thermal Camera for FaceStation 2 terminal
Suprema Thermal Camera for FaceStation 2 terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Suprema Thermal Camera for FaceStation 2 terminal
Overview:
The Suprema Thermal Camera for FaceStation 2 Terminal TCM10-FS2 integrates advanced thermal imaging technology with facial recognition capabilities to enhance security and safety in various environments. Ideal for access control in high-traffic areas, it provides accurate temperature screening and identification, ensuring a secure and healthy environment.
Product Description:
The Suprema Thermal Camera for FaceStation 2 Terminal TCM10-FS2 combines thermal imaging technology with facial recognition features to deliver comprehensive security solutions. With its ability to detect elevated body temperatures and identify individuals, it offers efficient access control while prioritizing safety and well-being.
Key Features:
- Thermal Imaging Technology: Accurately measures body temperature for fever detection.
- Facial Recognition: Enables secure access control through facial identification.
- High Accuracy: Provides precise temperature screening and identification results.
- Fast Processing: Swiftly scans and identifies individuals for streamlined access control.
- Integration Capabilities: Seamlessly integrates with FaceStation 2 terminals for enhanced security.
- User-Friendly Interface: Intuitive controls and easy setup for convenient operation.
Product Quality and Performance:
Crafted with quality components and advanced technology, the Suprema Thermal Camera ensures reliable performance and accurate results. Its robust design and high-quality imaging capabilities make it an essential tool for security-conscious businesses and organizations.
Specifications:
- Temperature Measurement Range: 30°C to 45°C (86°F to 113°F)
- Temperature Measurement Accuracy: ±0.3°C (±0.54°F)
- Resolution: 160 x 120 pixels
- Detection Distance: Up to 2 meters (6.6 feet)
- Integration: Compatible with Suprema FaceStation 2 terminals
- Power Supply: DC 12V
Purpose of Use:
The Suprema Thermal Camera for FaceStation 2 Terminal TCM10-FS2 is designed to enhance security and safety in various environments, including offices, schools, airports, hospitals, and public venues. It provides efficient temperature screening and access control to help prevent the spread of infectious diseases.
How to Use:
Simply install the thermal camera in conjunction with Suprema FaceStation 2 terminals, configure the settings according to your requirements, and integrate it into your access control system. The intuitive interface and user-friendly controls make setup and operation straightforward.
Benefits & Compatibility:
Experience improved security and safety with the Suprema Thermal Camera for FaceStation 2 Terminal TCM10-FS2. Its compatibility with Suprema FaceStation 2 terminals and advanced features ensure efficient temperature screening and access control, making it suitable for various applications.
Warranty and Support:
Backed by a warranty and comprehensive technical support, the Suprema Thermal Camera guarantees long-term reliability and customer satisfaction. Businesses can rely on Suprema's dedicated support team for assistance and peace of mind.
Order Today & Enhance Security:
Upgrade your security system with the Suprema Thermal Camera for FaceStation 2 Terminal TCM10-FS2. Order now and benefit from advanced temperature screening and access control capabilities to ensure a safe and secure environment for your premises.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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