NEOTECH
Barcode Printer - Zebra TLP2824 Plus
Barcode Printer - Zebra TLP2824 Plus
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TLP2824 Plus: Compact Barcode Printer
Overview:
The TLP2824 Plus stands out as a compact, high-efficiency barcode printer, ideal for businesses looking to maximize space without sacrificing print quality. Its small footprint allows it to fit seamlessly into tight spaces, making it perfect for environments where space is at a premium.
Quality:
With a resolution of up to 203 dpi, the TLP2824 Plus guarantees crisp and clear printing of text, graphics, and barcodes. This level of clarity is essential for applications requiring precise barcode scanning and legibility.
Performance:
Designed for ease of use, the TLP2824 Plus features straightforward ribbon and media loading processes, allowing even beginners to operate it with ease. Its durability, underscored by a robust metal frame, ensures the printer can withstand the rigors of daily use, providing long-term reliability.
Description:
Offering versatile connectivity through USB, serial, and parallel options, the TLP2824 Plus integrates smoothly with various devices, enhancing its utility across different settings. It supports a wide range of media types, from label and tag stock to continuous rolls and fanfold media, offering flexibility in printing applications.
Specifications:
- Design: Compact with a small footprint
- Resolution: 203 dpi for high-quality prints
- Connectivity: USB, Serial, Parallel
- Durability: Metal frame for extended reliability
- Media Handling: Supports multiple media types
- Energy Efficiency: ENERGY STAR qualified, with power-saving mode
Purpose of Use:
The TLP2824 Plus is ideally suited for retail, healthcare, shipping, and office environments where space efficiency and print quality are paramount.
Supported OS:
This printer's compatibility with various operating systems ensures it can easily be integrated into most business IT infrastructures.
Applications:
- Retail: Shelf labeling, price tagging
- Healthcare: Patient wristbands, specimen labels
- Shipping: Mailing labels, receipt printing
- Office: File folder labeling, asset tagging
Industries:
Its versatility makes the TLP2824 Plus an excellent choice for sectors requiring reliable, space-efficient printing solutions, including retail, healthcare, logistics, and corporate offices.
Energy Efficiency:
Being ENERGY STAR qualified, the TLP2824 Plus not only reduces operational costs but also supports eco-friendly business practices with its power-saving sleep mode.
Delivery Services:
We provide comprehensive delivery services across the UAE, including Dubai, Abu Dhabi, and Al Ain, ensuring quick and reliable delivery to help your business stay productive.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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