NEOTECH
Topaz SignatureGem T-S751 – Serial RS232 Electronic Signature Pad
Topaz SignatureGem T-S751 – Serial RS232 Electronic Signature Pad
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Capture secure digital signatures with the Topaz SignatureGem T-S751. Reliable, durable, and accurate for professional use. Shop now!
Overview
The Topaz SignatureGem T-S751 is a highly durable, electronic signature capture pad with an RS232 Serial Port connection. Designed for accuracy and portability, it features a large, hard plastic signing surface and high-resolution touch-detecting sensor, ensuring smooth and reliable digital signature capture. Ideal for businesses that require secure electronic document signing.
Product Description
The Topaz SignatureGem T-S751 delivers precise, biometric signature capture with a rugged design for long-term use. Featuring an interchangeable inking and plastic-tip stylus, this device ensures seamless electronic signing while offering the flexibility of producing both paper and digital copies.
Powered directly by the computer’s data port, the SignatureGem T-S751 works efficiently in offices, banks, and government sectors where signature authenticity is critical. It comes with SigPlus software for seamless signature authentication, binding, and verification. Available in Serial RS232 (T-S751-B-R) and USB (T-S751-HSB-R) variants.
Key Features
✔ Large Signing Surface – Offers a comfortable signing area
✔ Durable Lexan Construction – Hard plastic surface ensures longevity
✔ Secure Digital Signatures – Advanced biometric authentication
✔ Interchangeable Stylus – Supports inking & plastic tip options
✔ RS232 Serial Connectivity – Reliable wired data transfer
✔ Bundled SigPlus Software – Enables signature binding & verification
Specifications
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Model: Topaz T-S751-B-R (Serial RS232), T-S751-HSB-R (USB)
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Signing Area: 5.3 inches width
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Connectivity: Serial RS232, USB
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Authentication: Biometric signature analysis (377 pps, 410 ppi)
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Bundled Software: SigPlus Pro, Java, .NET, ActiveX, C++, plug-ins
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Dimensions: Compact and portable
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Ruggedness: High-durability plastic surface
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Warranty: 3-year manufacturer warranty
Supported OS & Industries
✔ Operating Systems: Windows 7, 8, 10, macOS (via SigPlus tools)
✔ Industries: Banking, Healthcare, Government, Legal, Retail
✔ Applications: Secure electronic document signing, contract approvals, financial transactions
Benefits & Compatibility
✔ Improved Security – Reduces fraud with biometric verification
✔ Versatile Usage – Works with laptops & desktops via Serial RS232
✔ Efficient Workflow – Digital signatures enhance business efficiency
✔ Easy Integration – SigPlus software supports multiple platforms
Purpose of Use
The Topaz SignatureGem T-S751 is ideal for businesses, financial institutions, and government agencies that require secure and reliable electronic signature capture.
How to Use
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Connect the device to your computer’s Serial RS232 or USB port.
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Install the SigPlus software for signature binding & authentication.
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Use the stylus to capture signatures digitally or on paper.
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Verify & Store signatures securely for legal compliance.
Packaging | Weight | Dimension
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Box Dimensions: Compact packaging for easy transport
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Package Weight: Lightweight and portable
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Items Included: Signature pad, stylus, software CD, user manual
Warranty & FAQs
✔ 3-Year Warranty for manufacturer defects
✔ FAQs & Software Support on Topaz’s Official Website
✔ Contact Sales for Support & Integration Queries
Performance, Quality & Durability
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High-Resolution Signature Capture – 377 pps, 410 ppi biometric authentication
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Reliable & Secure – Used in high-security environments
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Long-Term Usability – Durable plastic signing surface ensures longevity
Best Price Guarantee
Get the best price for the Topaz SignatureGem T-S751 in Dubai, UAE. Found a lower price? We’ll match it!
Shop Today & Receive Fast Delivery in UAE!
Order now and enjoy quick delivery across all Emirates.
Request for Customer Reviews & Testimonials
We value your feedback! Share your experience with Topaz SignatureGem T-S751 to help others.
After-Sales Support
For inquiries, contact our support team. We offer remote troubleshooting and integration support.
Get in Touch
📞 Call Us | ✉ Email Us | 💬 Live Chat on NEOTECH Website
Stock Availability
✔ Available for immediate shipping
✔ Bulk orders can be arranged within 10-15 days
✔ Contact us for urgent stock verification
Disclaimer
Product details are for informational purposes only and may change without notice. Images are for illustration purposes only. Verify specs with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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