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NEOTECH

Receipt Printer - Star TSP143-USB

Receipt Printer - Star TSP143-USB

Regular price Dhs. 1,074.29 AED
Regular price Dhs. 2,285.71 AED Sale price Dhs. 1,074.29 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

High-Speed Thermal Receipt Printer - TSP143 Star Micronics

Overview
The TSP143 USB Star Micronics Thermal Receipt Printer redefines efficiency in high-volume retail environments. Its direct thermal printing technology ensures durable, legible receipts, marking it as a cornerstone for businesses prioritizing speed and clarity. Its seamless plug-and-play USB setup offers unparalleled ease, making it an indispensable tool for fast-paced settings.

Product Description
Designed for robustness, the TSP143 combines cutting-edge thermal printing with a user-friendly interface. Its compact form factor doesn't just save space; it adds to the aesthetic of any retail setup. With its capability to handle various paper sizes and types, from standard receipts to labels, it stands out as a versatile ally for retailers, restaurants, and more.

Key Features

  • Direct Thermal Printing: Ensures high-quality, durable receipts.
  • Fast Printing Speeds: Capable of reaching up to 125mm per second, ideal for busy environments.
  • Versatile Paper Handling: Supports 80mm and 58mm receipts, alongside labels and other media.
  • Plug-and-Play USB Interface: Simplifies connection to POS systems for immediate use.
  • Compact Design: Optimizes space in any retail setting.

Quality and Performance
The TSP143 is renowned for its reliability and high performance, with fast printing speeds that keep transaction times short. Customer testimonials praise its consistent output and longevity, highlighting its role in streamlining operations.

Specifications

  • Printing Technology: Direct Thermal
  • Speed: Up to 125mm/sec
  • Paper Sizes: 80mm, 58mm, and more
  • Connectivity: USB
  • Dimensions: Space-efficient design

Purpose of Use
Ideal for retail, hospitality, and service sectors, the TSP143 addresses the need for quick, reliable receipt printing. It's tailored for businesses where customer experience and efficiency are paramount.

Supported Operating Systems/Applications/Industries
Compatible across various platforms, it seamlessly integrates with most POS systems, making it suitable for a wide range of industries including retail, food service, and beyond.

Benefit Effect
Enhances operational efficiency and customer satisfaction by reducing wait times and ensuring clear, durable receipts. Its reliability and ease of use make it a valuable asset for any business.

Warranty Information and FAQs
Includes a comprehensive warranty, ensuring peace of mind for businesses. The FAQ section addresses common setup and operation questions, facilitating a smooth user experience.

Delivery Services (specific to the UAE)
Offering prompt, secure delivery across major cities and emirates, we ensure your TSP143 arrives ready for immediate deployment, underscoring our commitment to your business's success.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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