NEOTECH
Computer Tablets - Urovo P8100
Computer Tablets - Urovo P8100
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
P8100: Rugged Industrial Enterprise Tablet
Overview
The P8100 Enterprise Tablet is the epitome of technological resilience and efficiency, designed to navigate the demanding landscapes of industrial and professional environments. With its robust construction and cutting-edge functionality, it stands as a pivotal tool for a myriad of industries seeking reliability without compromising on performance.
Product Description
Crafted to conquer the challenges of daily industrial operations, the P8100 boasts an IP67 rating for dust and water resistance and is engineered to withstand shocks from drops up to 1.2 meters. Its expansive 10.1" TFT color display offers unparalleled clarity for detailed tasks, supported by an octa-core CPU running Android 10.0/9.0 OS for seamless multitasking capabilities.
Key Features
- Extended Battery Life with Quick Charge: Features a 10000mAh battery to support prolonged use.
- Uninterrupted Connectivity: Offers Dual-Band WiFi and WWAN for stable internet access.
- Superior Scanning Performance: Advanced engine for capturing 1D/2D barcodes under varied conditions.
- Enhanced Audio Quality: Equipped with a dual-speaker system for clear audio output.
- Secure Fingerprint Identification: Incorporates FBI PIV&FAP20 certified technology for reliable security.
Quality and Performance
Defined by its rugged durability, the P8100 thrives in extreme temperatures ranging from -20°C to 60°C, ensuring operational resilience. Its high-capacity processing unit coupled with the latest Android OS guarantees a fluid user experience across all applications.
Specifications
- Processor: Octa-core 2.2GHz
- Operating System: Android 10.0
- Memory: 4GB RAM + 64GB ROM
- Display: 10.1" Full HD 1920×1200
- Camera: 13MP with PDAF
- Battery: 10000mAh
- Connectivity: WiFi (Dual-Band), 4G/3G/2G, Bluetooth 5.0
Purpose of Use
The P8100 is ideal for sectors such as manufacturing, logistics, healthcare, and government, where robust scanning, data collection, and operational efficiency are paramount.
Supported Operating Systems/Applications/Industries
This versatile device is well-suited for inventory management, field service, and identity verification applications, benefiting industries like manufacturing, logistics, healthcare, and government security.
Benefit Effect
Adopting the P8100 leads to marked improvements in operational efficiency, data security, and field mobility, particularly in challenging environments.
Warranty Information
The P8100 comes with a one-year standard warranty, with options for extended coverage. Comprehensive support services are available to address any operational needs.
Delivery Services (specific to the UAE)
Offering expedited and dependable delivery across the UAE, we ensure your P8100 reaches you promptly, fully equipped to enhance your operational capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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