NEOTECH
ZEBEX Z-9000 Portable Data Collector
ZEBEX Z-9000 Portable Data Collector
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-9000 Portable Data Collector
Overview
The D-Link DGS-1210-10P is an 8-port POE switch that offers robust performance and advanced management features, making it an ideal solution for small to mid-sized business networks. It supports high-speed Ethernet connections, and its Power over Ethernet (POE) capability simplifies the deployment of network devices such as IP cameras and wireless access points by eliminating the need for additional power cables. The switch is designed for easy integration into existing network infrastructures, offering both simplicity and scalability.
Product Description
The DGS-1210-10P switch from D-Link features 8 POE-enabled ports that facilitate the deployment of powered devices without the need for external power sources. This switch is equipped with advanced security features, including Access Control Lists (ACLs), and supports Auto Surveillance VLAN for optimized video surveillance deployment. It also offers energy-saving features like time-based POE, which helps reduce power consumption during off-peak hours, enhancing overall energy efficiency.
Key Features
- 8 POE Ports: Facilitate the installation of network devices with power and data over a single Ethernet cable.
- Advanced Security: Includes ACLs, D-Link Safeguard Engine, and Auto Surveillance VLAN for enhanced network security and efficiency.
- Energy Efficient: Features time-based POE and fanless design for quiet operation and reduced energy consumption.
- Easy Management: Supports advanced management features through an intuitive web-based interface.
Product Quality and Performance
The DGS-1210-10P switch is engineered for reliability and high performance, with a robust metal casing that ensures durability in various operational environments. Its performance is backed by rigorous testing and quality standards, providing dependable network connectivity and uptime for critical business applications.
Specifications
- Port Count: 8 POE ports + 2 Gigabit uplink ports
- POE Budget: 78W
- Switching Capacity: 20 Gbps
- Form Factor: Desktop, Rack-mountable
- Dimensions: 280mm x 180mm x 44mm
- Weight: 1.93 kg
Purpose of Use
The DGS-1210-10P is designed for small to mid-sized businesses requiring a reliable network backbone for applications such as VoIP, video surveillance, and wireless networking. Its POE capability simplifies the deployment of devices, eliminating the need for separate power sources, which is especially beneficial in environments where electrical outlets are limited.
How to Use
Connect the switch to your network and power it on. Connect devices such as IP cameras, wireless access points, or VoIP phones to the POE ports. Configure the switch using the web-based management interface to set up features like VLANs, security settings, and POE schedules. Regularly update the firmware to ensure optimal performance and security.
Supported OS/Application/Industries
The DGS-1210-10P switch supports a variety of operating systems for management via its web interface and is particularly suited for industries like retail, education, and hospitality where network reliability and security are paramount.
Benefits & Compatibility
This switch offers enhanced network efficiency, simplified device deployment, and robust security features, making it a valuable asset for any business. Its compatibility with industry-standard protocols ensures seamless integration into diverse network environments.
Warranty and FAQs
The D-Link DGS-1210-10P comes with a limited lifetime warranty, providing peace of mind and support for the duration of the product's lifespan. Our FAQ section on the website offers quick answers to common setup and operation questions. For more complex issues, our customer support team is readily available to assist.
Delivery Services (UAE)
Our delivery service covers all regions within the UAE, ensuring prompt and secure delivery of the D-Link DGS-1210-10P switch. We strive to provide efficient delivery to help you get your network up and running quickly.
After Sales Support
We are committed to providing exceptional after-sales support. Our team is equipped to handle any inquiries or issues you may encounter with the DGS-1210-10P, ensuring your network maintains optimal performance and reliability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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