NEOTECH
ZEBEX Z-3250 Linear Image Wireless Handy Scanner
ZEBEX Z-3250 Linear Image Wireless Handy Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-3250 Linear Image Wireless Handy Scanner
Overview
The ZEBEX Z-3250 Linear Image Wireless Handy Scanner is designed to provide maximum flexibility and mobility in various scanning environments, such as retail, inventory management, and field operations. Its wireless capability allows for easy movement without the constraints of cables, making it perfect for dynamic and space-limited settings.
Product Description
The ZEBEX Z-3250 is a compact and lightweight wireless scanner that utilizes linear imaging technology for fast and accurate data capture. It features Bluetooth connectivity, enabling seamless integration with mobile devices and point-of-sale systems. The scanner's ergonomic design and long-lasting battery make it suitable for extensive use throughout the workday, enhancing productivity and user comfort.
Key Features
- Wireless Connectivity: Offers Bluetooth support for up to 10 meters of wireless range.
- Linear Imaging Technology: Ensures quick and accurate barcode scanning.
- Compact and Lightweight Design: Easy to handle and carry, ideal for mobile scanning tasks.
- Long Battery Life: Supports prolonged operational periods without the need for frequent recharging.
- Versatile Compatibility: Works with various devices, including tablets, smartphones, and computers.
Product Quality and Performance
The ZEBEX Z-3250 delivers high-quality scanning performance in a portable format. Its durable build is designed to withstand daily use and minor drops, ensuring reliability and longevity. The scanner's efficient decoding capabilities allow it to handle a wide range of barcode types, supporting diverse business needs.
Specifications
- Scanning Technology: Linear imaging
- Connectivity: Bluetooth 2.1 + EDR
- Battery: Rechargeable Lithium-ion
- Scan Rate: Up to 330 scans per second
- Drop Resistance: 1.2 meters
- Dimensions: 97mm x 40mm x 23mm
- Weight: 79 grams
Purpose of Use
The ZEBEX Z-3250 is ideal for businesses that require flexible and efficient scanning solutions, such as retail for price checking, inventory for stock management, and logistics for package tracking. Its wireless nature makes it particularly useful for situations where mobility is key, such as during stocktakes or in large store environments.
How to Use
To use the ZEBEX Z-3250, fully charge the battery and pair the scanner via Bluetooth with your device. Once connected, you can begin scanning barcodes by aiming the scanner and pressing the trigger. Regular maintenance, such as charging the battery and cleaning the scanning window, will help maintain optimal performance.
Supported OS/Application/Industries
The ZEBEX Z-3250 is compatible with most operating systems that support Bluetooth, including Windows, Android, and iOS, making it a versatile tool for various industries. It is particularly valuable in retail, inventory management, and any field where mobility and quick scanning are required.
Benefits & Compatibility
The ZEBEX Z-3250 scanner offers significant benefits such as enhanced mobility, ease of use, and the flexibility to connect with various devices. Its lightweight and ergonomic design ensure comfort and efficiency, making it a valuable tool for businesses looking to optimize their scanning processes.
Warranty and FAQs
The ZEBEX Z-3250 comes with a one-year warranty covering defects in materials and workmanship. ZEBEX provides a comprehensive FAQ section on their website for troubleshooting common issues, and customer support is available for more specific inquiries.
Delivery Services (UAE)
We offer reliable delivery services across the UAE for the ZEBEX Z-3250, ensuring that your scanner arrives quickly and ready for immediate use.
After Sales Support
Our after-sales support team is dedicated to providing exceptional service for the ZEBEX Z-3250. Whether you need assistance with setup, troubleshooting, or want to maximize the utility of your scanner, our team is ready to help.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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