NEOTECH
DCI Scanning Wearable 2D Bluetooth Barcode Scanner
DCI Scanning Wearable 2D Bluetooth Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanning Wearable 2D Bluetooth Barcode Scanner
Overview
Introduce the DCI Scanning Wearable 2D Bluetooth Barcode Scanner as a cutting-edge solution designed for workers in logistics, retail, and manufacturing who need both hands free while performing their tasks. This scanner combines the versatility of 2D barcode scanning with the convenience of Bluetooth connectivity, making it an indispensable tool for increasing operational efficiency. Use targeted SEO phrases like "wearable barcode scanner" and "Bluetooth scanning solutions" to attract relevant audiences.
Product Description
The DCI Scanning Wearable 2D Bluetooth Barcode Scanner is designed to meet the demands of high-volume scanning environments where speed and accuracy are critical, and hands-free operation is a key benefit:
- Efficient 2D Scanning: Capable of reading a wide range of barcode types, including QR codes, from various surfaces and orientations.
- Bluetooth Connectivity: Offers wireless freedom up to 30 meters from the base station, promoting greater mobility and flexibility.
- Ergonomic Design: Lightweight and comfortable to wear for extended periods, suitable for intense work shifts.
This scanner is perfect for applications where traditional handheld scanners would hinder productivity, such as in packaging, inventory management, and during loading operations.
Key Features
- Hands-Free Operation: Allows users to move and handle materials freely, enhancing productivity and safety.
- Robust Battery Life: Engineered to last through long shifts without needing a recharge.
- Durable Build: Resistant to dust and moisture, and capable of withstanding accidental drops and bumps.
Product Quality and Performance
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Specifications
- Type: Wearable ring scanner
- Barcode Compatibility: Efficient at reading all common 2D and 1D barcodes
- Communication: Bluetooth connectivity with up to 30 meters range
- Durability: Designed for tough industrial environments with an IP rating suitable for dust and water resistance
Purpose of Use
Tailored for industries requiring agile scanning solutions where workers benefit from having both hands free, such as in warehousing, retail backrooms, and on manufacturing lines.
How to Use
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Supported OS/Application/Industries
Detail the scanner’s compatibility with various operating systems including Windows, Android, and iOS, and its adaptability to different sectors that require mobile and efficient scanning solutions.
Benefits & Compatibility
- Increased Efficiency: Streamlines operations by allowing workers to scan and perform other tasks simultaneously.
- Enhanced Mobility: Reduces constraints associated with wired scanners, allowing greater freedom of movement.
- Improved Ergonomics: Reduces strain associated with repetitive scanning tasks.
Warranty and FAQs
Provide information about warranty coverage that protects against defects and malfunctions, complemented by an FAQ section to help users troubleshoot common issues and maximize scanner functionality.
Delivery Services (UAE)
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After Sales Support
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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