NEOTECH
TOSHIBA B-EX4D2 Label Printer
TOSHIBA B-EX4D2 Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
TOSHIBA B-EX4D2 Industrial Label Printer
Overview
Introduce the TOSHIBA B-EX4D2 as a top-tier industrial label printer designed for businesses that require robust, high-volume label printing. This model is renowned for its outstanding reliability, energy efficiency, and superior performance, making it ideal for logistics, manufacturing, and retail sectors. Utilize key SEO phrases such as "industrial label printer" and "TOSHIBA high-volume printing" to attract a targeted audience seeking efficient, heavy-duty printing solutions.
Product Description
The TOSHIBA B-EX4D2 Label Printer stands out in the marketplace with its exceptional print quality and operational durability:
- High-Speed Printing: Capable of printing up to 12 inches per second, ensuring high productivity and throughput.
- Superior Print Resolution: Offers 203 dpi and 300 dpi options for clear, crisp printing of barcodes, text, and graphics.
- Energy Efficient: Designed to reduce power consumption by up to 40% compared to traditional models, supporting eco-friendly operations.
Equipped with advanced thermal transfer technology, this printer is perfect for creating durable labels that withstand extreme conditions, including outdoor environments and chemical exposure.
Key Features
- Ease of Integration: Compatible with existing systems, supporting Z-mode emulation to handle Zebra programming languages for a seamless transition.
- User-Friendly Operation: Features an intuitive LCD screen for easy setup and monitoring, alongside adjustable settings to meet various printing needs.
- Robust Construction: Built to last in industrial settings with a heavy-duty metal casing that protects against dust and damage.
Product Quality and Performance
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Specifications
- Print Method: Thermal transfer and direct thermal
- Maximum Print Speed: 12 inches per second
- Resolution: 203 dpi or 300 dpi
- Connectivity: Standard USB and Ethernet, with optional parallel, serial, and wireless LAN
Purpose of Use
Ideal for applications in manufacturing, logistics, and retail where high-quality, fast, and reliable label printing is crucial for tracking, inventory management, and compliance labeling.
How to Use
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Supported OS/Application/Industries
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Benefits & Compatibility
- Enhanced Productivity: Delivers fast print speeds that can significantly improve operational workflows.
- Cost Efficiency: Reduces ongoing costs with lower power consumption and minimal maintenance requirements.
- Adaptability: Offers multiple resolution options and media handling capabilities to accommodate a wide range of labeling needs.
Warranty and FAQs
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Delivery Services (UAE)
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After Sales Support
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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