NEOTECH
TOSHIBA DB-EA4D Label Printer
TOSHIBA DB-EA4D Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
TOSHIBA DB-EA4D Label Printer
Overview
The Toshiba DB-EA4D Label Printer is an innovative device tailored for dual-sided printing, making it a cost-effective and eco-friendly solution for businesses. This printer is especially beneficial in environments such as logistics, retail, and ticketing, where reducing label waste and maximizing printing efficiency are crucial.
Product Description
The Toshiba DB-EA4D Label Printer stands out with its unique dual-sided printing capability, which allows simultaneous printing on both sides of a label. This feature reduces the need for additional labels and cuts down on waste, contributing to a more environmentally friendly labeling process. The printer offers thermal transfer and direct thermal printing technologies, ensuring versatility for various labeling needs. It is equipped with advanced connectivity options, including USB and Ethernet, to easily integrate into existing workflows.
Key Features
- Dual-Sided Printing: Prints on both sides of a label, reducing material use and enhancing information delivery.
- Thermal Transfer and Direct Thermal Options: Offers flexibility for different labeling requirements.
- Compact Design: Saves space and fits easily into various work environments.
- Eco-Friendly: Reduces label waste and supports sustainability initiatives.
- High Connectivity: Includes USB and Ethernet for easy integration.
Product Quality and Performance
The Toshiba DB-EA4D Label Printer delivers reliable and high-quality dual-sided prints. Its robust design is suitable for continuous operation in industrial settings. The dual-sided functionality not only enhances efficiency but also supports eco-friendly practices by minimizing label usage and waste.
Specifications
- Printing Method: Thermal transfer and direct thermal
- Resolution: 203 dpi
- Maximum Print Width: 4.4 inches
- Connectivity: USB, Ethernet
- Dimensions: 237mm x 240mm x 226mm
- Weight: 6 kg
Purpose of Use
The Toshiba DB-EA4D Label Printer is ideal for applications that require efficient and detailed labeling, such as logistics for tracking and shipping information, retail for product and pricing details, and ticketing for event and transportation passes. Its dual-sided printing capability is particularly valuable in these settings, where information needs to be visible on both sides of the label or ticket.
How to Use
To use the Toshiba DB-EA4D Label Printer, connect it to your network or computer using the USB or Ethernet ports. Load the label or ticket media, ensuring that it is compatible with dual-sided printing. Configure the printer settings via the connected computer or directly on the printer, if available. Design your labels or tickets using compatible software, ensuring to set up designs for both sides of the print. Regular maintenance, such as cleaning the print head and replacing the ribbon (if using thermal transfer), will ensure consistent print quality and longevity.
Supported OS/Application/Industries
The Toshiba DB-EA4D supports common operating systems such as Windows, making it compatible with most business infrastructures. It is particularly useful in logistics, retail, and ticketing sectors due to its dual-sided print capability and robust performance.
Benefits & Compatibility
The dual-sided printing feature of the Toshiba DB-EA4D Label Printer offers significant benefits, including reduced label usage and enhanced communication efficiency. Its compatibility with various media types and sizes, along with its robust connectivity options, makes it a versatile choice for businesses looking to improve their labeling processes and support sustainability.
Warranty and FAQs
The Toshiba DB-EA4D Label Printer comes with a standard one-year warranty that covers parts and labor. Toshiba’s customer service provides comprehensive FAQs and troubleshooting guides on their website for easy resolution of common issues. Direct support is also available for more specific operational needs.
Delivery Services (UAE)
We offer reliable delivery services throughout the UAE for the Toshiba DB-EA4D Label Printer. Our logistics team ensures that your printer is delivered promptly and safely, ready to be integrated into your operations.
After Sales Support
Our after-sales support team is dedicated to providing exceptional service for the Toshiba DB-EA4D Label Printer. We are available to assist with installation, setup, and ongoing maintenance to ensure that your printer operates efficiently and continues to meet your business needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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