NEOTECH
Zebra DS3608-HD/DS3678-HD Rugged Barcode Scanner
Zebra DS3608-HD/DS3678-HD Rugged Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Zebra DS3608-HD/DS3678-HD High-Density Rugged Barcode Scanner is engineered for demanding industrial environments. Designed for high-density 1D and 2D barcode scanning, this robust scanner excels in harsh conditions like warehouses and manufacturing floors. Its durable construction, with IP65 and IP67 sealing, ensures it withstands dust, moisture, and multiple drops from up to 8.0 ft. This scanner supports USB, RS232, and keyboard wedge interfaces, offering flexibility for various applications. With a scanning speed of up to 30 inches per second and an impressive 100,000+ scans per full charge, the DS3608-HD/DS3678-HD maximizes productivity and reduces downtime.
Product Description:
The Zebra DS3608-HD/DS3678-HD is a versatile, high-performance barcode scanner designed to meet the needs of demanding industrial environments. It features advanced CMOS sensor technology that delivers fast and accurate scanning of both 1D and 2D barcodes. With a rugged design that includes IP65 and IP67 sealing, it is built to endure tough conditions, including extreme temperatures and multiple drops to concrete from heights up to 8.0 ft. This scanner provides flexible connectivity options, including USB, RS232, and keyboard wedge, making it suitable for various applications in warehousing, manufacturing, and logistics. The scanner’s high optical resolution of 3 mil ensures precise barcode reading, even for small or densely packed codes. Its ergonomic design enhances user comfort, while the green and fluo-green color options improve visibility in industrial settings.
Key Features:
- Rugged Design: Built to withstand harsh environments with IP65 and IP67 sealing and multiple drops from 8.0 ft.
- High-Density Scanning: Accurately scans 1D and 2D barcodes, including QR codes, with a 3 mil optical resolution.
- Flexible Connectivity: Supports USB, RS232, and keyboard wedge interfaces for diverse applications.
- High Performance: Scans up to 30 inches per second, handling over 100,000 scans per full charge.
- Durable Construction: Designed for industrial use with a robust housing and ergonomic grip for extended use.
- Wide Temperature Range: Operates in temperatures from 32°F to 122°F and stores safely from -40°F to 158°F.
- Versatile Use: Suitable for various industries including manufacturing, warehousing, and logistics.
Product Quality and Performance:
The Zebra DS3608-HD/DS3678-HD stands out for its exceptional durability and performance in challenging industrial settings. It complies with CE certification standards, confirming its high quality and reliability. User testimonials frequently highlight its rugged build and fast, accurate scanning capabilities. With a robust design that includes IP65 and IP67 ratings, this scanner resists dust, moisture, and impacts, making it a dependable choice for any tough environment.
Specifications:
- Type: Barcode Scanner
- Scan Element Type: CMOS
- Interfaces: USB, RS232, Keyboard Wedge
- Optical Resolution: 3 mil
- Scan Speed: Up to 30 in./sec.
- Scans per Full Charge: 100,000+
- Drop Specification: Withstands multiple 8.0 ft. drops to concrete
- Image Sensor: 1,280 x 960 pixels
- Operating Temperature: 32°F to 122°F
- Storage Temperature: -40°F to 158°F
- Weight: 10.72 oz. / 304 g
- Dimensions: 7.3 in. H x 3.0 in. W x 5.2 in. D
Purpose of Use:
The Zebra DS3608-HD/DS3678-HD is ideal for use in warehouses, manufacturing plants, and other industrial settings where durability and reliable performance are essential. It is designed to handle high-density scanning tasks, improve workflow efficiency, and minimize downtime.
How to Use:
To operate the Zebra DS3608-HD/DS3678-HD, connect it to your system using USB or RS232 interfaces. Point the scanner at the barcode and press the trigger to capture the code. Ensure the scanner is fully charged to maximize its scanning capacity throughout the shift.
Supported OS/Application/Industries:
Compatible with various operating systems, the Zebra DS3608-HD/DS3678-HD integrates seamlessly into industrial environments, supporting applications in warehousing, manufacturing, logistics, and more. Its versatile interface options ensure easy integration with existing systems.
Benefits & Compatibility:
The Zebra DS3608-HD/DS3678-HD offers several benefits, including high-speed, accurate scanning and robust durability. Its wide range of supported interfaces ensures compatibility with most industrial systems. The scanner’s rugged design makes it ideal for tough conditions, reducing the need for frequent replacements and lowering operational costs over time.
Warranty and FAQs:
The Zebra DS3608-HD/DS3678-HD comes with a one-year warranty, covering manufacturing defects and providing comprehensive technical support. For more details on the warranty or to initiate a return, visit our support page or contact our customer service team.
Packaging/Weight/Dimension:
Each Zebra DS3608-HD/DS3678-HD scanner is securely packaged in a sturdy carton to ensure safe delivery. The package dimensions are 31 x 27 x 17 cm, with a total weight of 2.0 kg, making it easy to handle and ship.
Shop Today & Receive Your Delivery Across the UAE!
Order the Zebra DS3608-HD/DS3678-HD Barcode Scanner today and enjoy fast, reliable delivery across the UAE. We ensure timely service to all major cities and emirates.
Best Price Guarantee:
We offer a best price guarantee on the Zebra DS3608-HD/DS3678-HD scanner in Dubai, UAE. If you find a lower price elsewhere, we will match it, ensuring you get the best deal available.
After Sales Support:
Our team is dedicated to providing top-notch after-sales support for the Zebra DS3608-HD/DS3678-HD scanner. Whether you need help with installation, maintenance, or troubleshooting, we are here to assist.
Request for Customer Reviews and Testimonials:
Share your experience with the Zebra DS3608-HD/DS3678-HD scanner! We value your feedback and encourage you to leave a review to help others make informed purchasing decisions.
Stock Availability:
The Zebra DS3608-HD/DS3678-HD scanner is typically available in stock. For urgent orders, please contact us to confirm availability and avoid any delays.
Get in Touch:
For any inquiries about the Zebra DS3608-HD/DS3678-HD Barcode Scanner, please contact the NEOTECH support team. We are here to provide you with all the information you need.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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