NEOTECH
Zebra DS3608-SR Ultra-Rugged Barcode Scanner
Zebra DS3608-SR Ultra-Rugged Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Zebra DS3608-SR is a powerful, ultra-rugged handheld barcode scanner designed to withstand the toughest industrial environments. With advanced scanning technology, it captures 1D, 2D, and QR codes with precision and speed. Its robust construction, including IP65 and IP67 sealing, makes it resistant to dust, water, and multiple 8 ft. drops to concrete, ensuring durability and reliability in harsh conditions.
Product Description:
The Zebra DS3608-SR is engineered for demanding industrial applications. This barcode scanner features cutting-edge array imager technology, providing superior scanning performance for both 1D and 2D barcodes. Its industrial green and black design not only looks rugged but also performs exceptionally in extreme environments.
Equipped with USB and RS232 connectivity, the DS3608-SR easily integrates into various systems. The scanner's compact dimensions (18.5 x 13.2 x 7.6 cm) and lightweight build (305 g) make it easy to handle, while its ability to operate in temperatures as low as -22F and as high as 122F ensures it can be used in a wide range of conditions.
Key Features:
- Ultra-Rugged Design: Built to withstand the harshest environments with IP65 and IP67 sealing.
- Advanced Scanning Technology: Captures 1D, 2D, and QR codes with high precision.
- Durable Construction: Survives multiple 8 ft./2.4 m drops to concrete.
- Wide Operating Temperature: Functions efficiently in temperatures ranging from -22F to 122F.
- Versatile Connectivity: Supports USB and RS232 connections for easy integration.
Product Quality and Performance:
The DS3608-SR stands out for its exceptional durability and high-performance scanning capabilities. It meets stringent industrial standards, offering reliable barcode capture even in challenging conditions. The scanner's robust design ensures long-term usability, while its advanced imager technology provides fast, accurate reads every time.
Specifications:
- Dimensions: 18.5 x 13.2 x 7.6 cm
- Weight: 305 g
- Optical Resolution: 5mil
- Max Paper Size: Not applicable
- Interface: USB, RS232
- Sealing: IP65 and IP67
- Operating Temp: -22F to 122F / -30C to 50C
- Drop Spec: Withstands multiple 8 ft./2.4 m drops to concrete
- Scanning Technology: Array Imager
- Color: Industrial Green and Black
- Humidity: 5% to 95% condensing
Purpose of Use:
The Zebra DS3608-SR is designed for use in industrial settings where durability and reliability are paramount. It is ideal for warehouses, manufacturing plants, and other environments that require robust barcode scanning capabilities.
How to Use:
To use the DS3608-SR, connect the scanner to your system via USB or RS232, position the scanner over the barcode, and press the trigger to capture the data. The scanner's rugged design ensures it can be used repeatedly without compromising performance.
Supported OS/Application/Industries:
The DS3608-SR is compatible with various operating systems and is ideal for use in industries such as manufacturing, warehousing, logistics, and more. Its robust design and versatile connectivity make it suitable for a wide range of applications.
Benefits & Compatibility:
The DS3608-SR offers unmatched durability and performance, making it a valuable tool in any industrial setting. Its ability to scan a wide variety of barcode types, combined with its rugged build, ensures it can handle any scanning task with ease. Additionally, its compatibility with USB and RS232 interfaces provides flexibility in various systems.
Warranty and FAQs:
The Zebra DS3608-SR comes with a 1-year warranty, covering manufacturing defects. Our support team is available to assist with any issues, ensuring you get the most out of your barcode scanner. For any additional information, consult our detailed FAQ section or reach out to our customer service.
Packaging/Weight/Dimension:
The DS3608-SR is securely packaged to protect it during transit. The scanner's compact dimensions and light weight make it easy to handle and install, ensuring a hassle-free setup process.
Shop Today & Receive Your Delivery Across the UAE:
Order the Zebra DS3608-SR today and take advantage of our swift delivery service across the UAE. We ensure timely and secure delivery to meet your business needs.
Best Price Guarantee:
We offer a best price guarantee on the DS3608-SR. If you find a lower price elsewhere, we’ll match it, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated after-sales support team is here to assist you with any questions or concerns regarding your DS3608-SR scanner. We are committed to ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Zebra DS3608-SR. Your feedback helps us improve our services and assists other customers in making informed decisions.
Stock Availability:
The Zebra DS3608-SR is typically in stock, but availability may vary. For time-sensitive orders, please verify stock before placing your order. We strive to keep our inventory up to date to meet your needs.
Get in Touch:
Have questions or need more information? Contact our expert team today for assistance with the DS3608-SR or any of our other products. We’re here to help.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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