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NEOTECH

Zebra EZ320 80mm Portable Thermal Receipt Printer

Zebra EZ320 80mm Portable Thermal Receipt Printer

Regular price Dhs. 1,931.43 AED
Regular price Dhs. 1,942.86 AED Sale price Dhs. 1,931.43 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:
The Zebra EZ320 is a portable, direct thermal receipt printer designed for mobile businesses and point-of-sale applications. With its compact design and fast print speed of 50mm (2 inches) per second, this 80mm thermal receipt printer is perfect for on-the-go businesses that need efficient and reliable printing. The EZ320 features USB connectivity for easy setup and operation, while its durable construction, including IP42-rated protection against dust and liquids, ensures it can handle the rigors of daily use. Lightweight and easy to carry, it’s the perfect companion for mobile operations like restaurants, delivery services, and retail kiosks.

Key Features:

  • Portable Design: Lightweight and compact for mobile use
  • Max Print Width: 80mm (3.15 inches) for standard receipt sizes
  • Print Speed: 50mm per second for quick transactions
  • Resolution: 8 Dots/mm for clear, professional receipts
  • USB Interface: Easy connectivity and setup
  • Durability: IP42-rated for dust and liquid resistance, withstands multiple 4ft drops
  • Battery: Long-lasting 1620 mAh lithium-ion battery for extended operation

Product Description:
The Zebra EZ320 portable receipt printer is designed for businesses on the move, offering fast, reliable printing for receipts and invoices. This 80mm thermal printer uses direct thermal technology, which eliminates the need for ink or ribbons, reducing maintenance and operational costs. Its compact design makes it ideal for mobile operations, including food trucks, delivery services, and outdoor retail settings. With a print speed of 50mm per second, it ensures fast transaction processing, while the 8 Dots/mm resolution produces clear and professional receipts. The printer’s USB interface makes it easy to connect and use, and its durable, IP42-rated build means it’s tough enough to handle the demands of daily mobile operations.

Product Quality and Performance:
The Zebra EZ320 delivers exceptional performance in a compact package. Its direct thermal printing method ensures high-quality receipts without the hassle of replacing ink or toner. Designed for durability, the printer is IP42-rated to protect against dust and liquids and can withstand drops from 1.2 meters (4 feet), making it ideal for demanding environments. Its lightweight construction (0.29kg with battery) ensures portability without compromising on reliability. With a battery capacity of 1620 mAh, it supports extended use, making it perfect for mobile businesses that require reliable, long-lasting performance.


Specifications:

  • Model Number: EZ320
  • Max Paper Size: 80mm (3.15 inches)
  • Max Print Speed: 50mm (2 inches) per second
  • Resolution: 8 Dots/mm
  • Interface: USB
  • Paper Type: Receipt Roll Paper
  • Weight: 0.29kg (0.65 lbs) with battery
  • Battery Capacity: 1620 mAh lithium-ion (7.4V)
  • Durability: IP42 protection against dust and liquids, withstands 1.2m (4ft) drops
  • Dimensions: External material coil diameter of 40mm (1.57 inches)
  • Color: Black
  • Warranty: 1-Year

Purpose of Use:
The Zebra EZ320 is ideal for mobile businesses needing a reliable receipt printer. It’s perfect for point-of-sale applications such as restaurants, delivery services, and retail kiosks. Its portability and durability make it suitable for outdoor or high-movement environments, ensuring quick, professional printing wherever you go.

How to Use:
Using the Zebra EZ320 is straightforward. Connect the printer via USB, load the receipt roll, and start printing. The lightweight design and long-lasting battery make it easy to carry and use throughout the day. Regularly charging the lithium-ion battery ensures consistent operation, and its durable construction guarantees it can handle busy mobile transactions without issue.

Supported Applications/Industries:
The Zebra EZ320 is well-suited for retail, hospitality, transportation, and delivery services that require mobile printing solutions. It is compatible with common POS systems and is an excellent choice for businesses that need fast, reliable receipt printing on the go. Its compact design allows it to fit seamlessly into various mobile operations.

Benefits & Compatibility:
This portable receipt printer is designed for mobility, allowing users to print receipts on demand. With a USB interface, the EZ320 easily connects to point-of-sale systems and mobile devices. Its IP42 durability rating protects it from dust and liquid, making it robust enough for outdoor and high-traffic environments. The 80mm print width accommodates standard receipts, while its fast print speed ensures that transactions are quick and efficient. The long-lasting lithium-ion battery supports extended use without frequent recharging, making the EZ320 an ideal companion for mobile businesses.

Warranty and FAQs:
The Zebra EZ320 comes with a 1-year warranty, ensuring peace of mind for users. Our dedicated support team is available for troubleshooting and product assistance through call centers and online technical support. For common questions regarding setup and operation, visit our FAQ section. We provide easy solutions to ensure your receipt printer operates smoothly.

Packaging/Weight/Dimensions:
The Zebra EZ320 is lightweight and portable, with a total weight of just 0.29kg (0.65 lbs) including the battery. It has dimensions designed for easy transport and use, with an external material coil diameter of 40mm (1.57 inches). The printer comes packaged securely with a USB cable, power supply, and battery to ensure quick setup and reliable operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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