NEOTECH
Label Printer - Zebra HC100
Label Printer - Zebra HC100
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra HC100 Wristband Printer - Healthcare Precision
Overview
Introducing the Zebra HC100, a cutting-edge direct thermal desktop printer tailored for healthcare needs. This compact, easy-to-use printer is engineered to produce durable wristbands for patient identification, crucial in hospitals, clinics, and laboratories. Its design ensures reliability, speed, and safety, making it an indispensable tool in healthcare settings.
Product Description
The Zebra HC100 sets the standard for healthcare printing solutions, offering an innovative approach to patient identification and tracking. With its specialized direct thermal printing technology, the HC100 prints high-quality wristbands resistant to water, soap, and sanitizers. The unique easy-load cartridge system integrates label and ribbon, simplifying media changes and enhancing efficiency.
Key Features
- Direct Thermal Printing: Ensures sharp, durable labels without ink or toner.
- Speed & Efficiency: Prints up to 2 inches per second with a 300 dpi resolution.
- Easy Cartridge Loading: Simplifies media replacement, combining label and ribbon.
- Robust Connectivity: Features USB, Ethernet, and serial connections for seamless integration.
- Antimicrobial Housing: Made with antimicrobial materials to inhibit bacteria growth.
Quality and Performance
The HC100 is celebrated for its exceptional performance in demanding healthcare environments. Testimonials highlight its reliability in producing legible, durable wristbands, contributing to enhanced patient safety and streamlined operations.
Specifications
- Printing Speed: Up to 2 inches/sec
- Resolution: 300 dpi
- Connectivity: USB, Ethernet, Serial
- Media Type: Direct thermal wristbands
- Dimensions: Compact footprint for desktop use
Purpose of Use
Designed for healthcare facilities needing quick, accurate wristband printing for patient ID, the HC100 aids in efficient patient management and safety protocols.
Supported Operating Systems/Applications/Industries
Ideal for healthcare applications, compatible with systems requiring patient identification and tracking, enhancing workflows in hospitals, clinics, and labs.
Benefit Effect
By leveraging the HC100, healthcare providers can ensure patient safety, reduce errors, and improve operational efficiency, directly impacting patient care quality.
Warranty Information and FAQs
The HC100 comes with a comprehensive warranty, underlining Zebra's commitment to quality. Visit our FAQ section for more details on usage and maintenance.
Delivery Services (specific to the UAE)
Enjoy swift and reliable delivery across the UAE, including major cities and emirates, ensuring your healthcare facility remains equipped with top-tier printing solutions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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