NEOTECH
Zebra MC9400 Series Mobile Computer
Zebra MC9400 Series Mobile Computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Zebra MC9400 Series, designed for ultra-rugged environments. Features 5G, Wi-Fi 6E, extended-range scanning, and IP68 durability. Order now!
Overview:
The Zebra MC9400 Series Mobile Computers redefine productivity in demanding environments. Built on the trusted legacy of the MC9000 series, these devices deliver cutting-edge performance with extended-range scanning, robust connectivity, and industry-leading durability. Featuring Wi-Fi 6E, 5G capabilities, and advanced biometric security, the MC9400 series ensures seamless operations and enhanced efficiency for your workforce.
Product Description:
The Zebra MC9400 Series is your ultimate solution for ultra-rugged mobile computing. With the SE58 Extended Range Scan Engine and IntelliFocus™ technology, you can scan items over 30 meters away. Enhanced connectivity with Wi-Fi 6E and optional 5G ensures reliable performance across industries. A high-resolution camera, advanced Android 17 support, and hot-swappable batteries keep you operational all day. Designed to withstand the toughest conditions, the MC9400 series is IP65/IP68 certified and MIL-STD-810H compliant.
Key Features:
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Extended Range Scanning: SE58 Extended Range Scan Engine with IntelliFocus™ for scanning up to 30.5m.
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Enhanced Connectivity: Wi-Fi 6E, Bluetooth 5.3, and optional 5G.
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Biometric Security: Advanced facial recognition for secure access.
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Durable Build: IP65/IP68 rated and MIL-STD-810H compliant.
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High-Resolution Camera: 16 MP rear and 8 MP front cameras for detailed documentation.
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Customizable Keypads: Options to match varied user needs.
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Battery Performance: 7,000mAh hot-swappable battery for extended use.
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Future-Proof OS: Ready for Android 17 with 100+ additional features.
Specifications:
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Display: 4.3-inch Corning Gorilla Glass, glove-compatible touch panel.
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Processor: 2.4 GHz Qualcomm 4490 Octa-Core.
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Memory: 6GB RAM, 128GB Flash storage.
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Battery: 7,000mAh, hot-swappable.
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Connectivity: Wi-Fi 6E, 5G (optional), Bluetooth 5.3, NFC, GPS.
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Scanning: SE58 Extended Range Scanner.
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Dimensions: Compact and lightweight for versatile use.
Supported OS/Application/Industries:
The MC9400 Series supports Android 17, offering compatibility with a wide range of applications tailored for industries such as:
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Warehousing and Distribution
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Field Services
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Postal and Logistics
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Retail and Manufacturing
Benefits & Compatibility:
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Efficiency: Streamline inventory management and asset tracking.
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Connectivity: Ensure reliable, high-speed communication.
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Durability: Perform in harsh environments with IP68-rated protection.
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Future-Ready: Android 17 compatibility for sustained operational longevity.
Purpose of Use:
Ideal for industries requiring rugged and reliable mobile computing, the MC9400 Series excels in tasks like:
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Inventory management
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Asset tracking
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Delivery verification
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Field data collection
How to Use:
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Setup: Charge the device fully before initial use.
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Configuration: Install necessary applications compatible with Android 17.
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Operation: Use the SE58 scanner for extended-range scanning and the touch panel for navigation.
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Maintenance: Swap batteries effortlessly to ensure uninterrupted operations.
Packaging/Weight/Dimension:
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Packaging Includes: Mobile computer, battery, quick start guide, and warranty card.
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Weight: Approx. 700g.
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Dimensions: Compact size suitable for handheld and mounted use.
Warranty and FAQs:
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Warranty: Comprehensive 1-year coverage with optional extensions.
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FAQs:
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Q: Does it support legacy accessories?
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Yes, it is backward-compatible with MC9000 series accessories.
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Q: What industries is it best suited for?
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Warehousing, logistics, field service, and more.
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Performance, Quality, Durability, and Reliability:
Engineered to exceed industry standards, the MC9400 Series offers unmatched reliability with MIL-STD-810H and IP68 certifications. Its robust performance ensures uninterrupted operations even in extreme environments.
Best Price Guarantee:
Find the Zebra MC9400 at the most competitive prices in the UAE. If you find a lower price, we’ll match it—ensuring you get unparalleled value.
Shop Today & Receive Your Delivery Across the UAE:
Order now and enjoy fast, reliable delivery across the UAE. Our secure shipping ensures your product arrives ready to enhance your operations.
Request for Customer Reviews and Testimonials:
Share your experience with the Zebra MC9400 Series! Your feedback helps us improve and allows other users to make informed decisions.
After-Sales Support:
NEO Digital offers exceptional after-sales service. Contact our team for setup, troubleshooting, and any post-purchase assistance.
Get in Touch:
Have questions? Contact us via phone, email, or live chat for expert advice on the Zebra MC9400 Series.
Stock Availability:
While we strive to maintain stock, availability may vary. Contact us for the latest updates or to confirm delivery timelines.
Disclaimer:
All product details are subject to change without prior notice. Images are for illustration purposes only. Please verify details with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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