NEOTECH
Zebra TC5X Series Mobile Computers
Zebra TC5X Series Mobile Computers
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC5 Series Mobile Computers
Overview:
Discover the Zebra TC53e, TC53e-RFID, and TC58e Mobile Computers: the zenith of mobile technology for frontline workers. With cutting-edge features like Qualcomm's latest processor, Secure Element for unparalleled security, and support for Wi-Fi 6E and 5G, these devices redefine workplace efficiency. Their eco-friendly design, featuring 25% post-consumer recycled plastics, emphasizes sustainability without compromising on performance. Ideal for various industries, these mobile computers ensure your workforce stays ahead with reliable, secure, and high-speed connectivity.
Product Description:
Introducing the Zebra TC53e, TC53e-RFID, and TC58e: mobile computers that combine durability with advanced technology to meet the evolving needs of frontline workers. Equipped with the latest Qualcomm processor for enhanced power and security, these devices offer lightning-fast Wi-Fi 6E and 5G connectivity, short-range UHF RFID capabilities, and a sustainable design. Perfect for demanding environments, they boast dustproof, waterproof, and drop-proof features, ensuring reliable performance and maximizing workforce productivity.
Key Features:
- Next-Gen Connectivity: Wi-Fi 6E and 5G support ensure unmatched wireless speeds.
- Enhanced Security: Secure Element provides top-tier hardware security.
- Superior Durability: Rugged build for unparalleled reliability in harsh conditions.
- Eco-Friendly Design: Constructed with 25% post-consumer recycled plastics.
- High-Performance Computing: Qualcomm’s latest processor enhances power efficiency.
Product Quality and Performance:
The Zebra TC53e series sets new standards in mobile computing quality and performance. Experience double the processing power with reduced energy consumption, superior multitasking capabilities, and the latest in wireless communications for seamless operation. The devices' ruggedness ensures they can withstand the toughest conditions, providing a reliable solution that drives productivity and ROI.
Specifications:
- Dimensions: 6.48 in. L x 3.04 in. W x 0.66 in. H
- Weight: 9.9 oz. with standard battery
- Display: 6.0 in. FHD+; bright, visible in all conditions
- Power: Various battery options for full shift endurance
- Connectivity: 5G, Wi-Fi 6E, Bluetooth 5.3
Purpose of Use:
Designed for the modern frontline worker, the Zebra TC53e series mobile computers enhance various tasks including inventory management, order fulfillment, and secure data access. Their robust scanning capabilities and flexible data capture options, including integrated UHF RFID, cater to diverse industry needs, from retail to field service.
How to Use:
Maximize your Zebra TC53e series device with easy-to-follow setup and usage instructions. Benefit from extended Android support, unmatched battery technology, and Zebra's comprehensive suite of applications to streamline operations, enhance device management, and improve overall workflow efficiency.
Supported OS/Application/Industries:
The Zebra TC53e series supports the latest Android versions, ensuring compatibility with a wide range of applications and industries. Whether in retail, field service, or logistics, these mobile computers provide the tools needed for optimal performance and enhanced user experience.
Benefits & Compatibility:
With the Zebra TC53e series, benefit from faster, more reliable connections, advanced security features, and a sustainable design that doesn't compromise on durability. Their compatibility with emerging technologies and industry-specific applications makes them a versatile choice for businesses aiming to enhance productivity and operational efficiency.
Warranty and FAQs:
Zebra offers comprehensive warranty coverage and a detailed FAQ section for the TC53e series, ensuring peace of mind and support for your investment. For specific warranty details and support resources, visit the Neotech product services page.
Delivery Services (UAE):
NEO Digital ensures prompt and reliable delivery of the Zebra TC53e series throughout the UAE. Our commitment to excellence is reflected in our efficient, secure, and customer-centric delivery services, making technology accessibility seamless for all our clients.
After Sales Support:
At NEO Digital, customer satisfaction is paramount. We offer exceptional after-sales support for the Zebra TC53e series, ensuring your questions are answered, and any challenges are addressed promptly to maintain optimal device performance.
Request for Customer Reviews and Testimonials:
We value your feedback on the Zebra TC53e series. Share your experiences to help others understand the benefits and real-world applications of these advanced mobile computers. Your insights contribute to our community and guide future enhancements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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