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NEOTECH

ZKTeco BioPro SA20 | Time Attendance & Access Control

ZKTeco BioPro SA20 | Time Attendance & Access Control

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover ZKTeco BioPro SA20: Advanced biometric terminal for secure time attendance and access control. Compact, reliable, and easy to use.


Overview

The ZKTeco BioPro SA20 Time Attendance & Access Control Terminal is an all-in-one solution for managing employee attendance and workplace security. Designed for modern businesses, it offers biometric fingerprint recognition, seamless integration, and advanced security features. Its sleek design and intuitive interface ensure usability while boosting efficiency and security in any environment.


Product Description

The ZKTeco BioPro SA20 combines advanced biometric fingerprint recognition with time attendance and access control functionalities. This compact and user-friendly terminal ensures accurate employee tracking and prevents unauthorized access. Equipped with multiple communication options, including USB, TCP/IP, and RS485, it integrates seamlessly into existing systems. Perfect for businesses, offices, and secure facilities, the BioPro SA20 enhances productivity and workplace safety with minimal effort.


Key Features

  • Biometric Fingerprint Recognition: Secure, precise employee identification.
  • Dual Functionality: Tracks attendance and controls access.
  • Sleek, Modern Design: Compact and visually appealing for any workplace.
  • Intuitive Interface: Simplifies daily operations for employees and administrators.
  • Multiple Communication Options: USB, TCP/IP, and RS485 for flexible integration.
  • Enhanced Security: Reduces unauthorized access with robust protections.

Specifications

  • Technology: Biometric fingerprint recognition
  • Communication Methods: USB, TCP/IP, RS485
  • Dimensions: [Insert product dimensions]
  • Weight: [Insert weight]
  • Power Supply: External adapter or USB
  • Compatibility: Designed for seamless integration with time attendance and access control systems

Supported OS/Application/Industries

The ZKTeco BioPro SA20 is ideal for offices, secure facilities, and businesses across industries. It integrates seamlessly with various time management and access control platforms, ensuring compatibility and enhancing workplace efficiency.


Benefits & Compatibility

  • Enhanced Security: Prevents unauthorized access with fingerprint recognition.
  • Versatile Functionality: Combines time tracking and access control.
  • System Compatibility: Works with USB, TCP/IP, and RS485 setups.
  • Ease of Use: Intuitive interface ensures hassle-free operations.

Purpose of Use

This terminal is crafted for businesses needing accurate employee attendance tracking and secure access management. It suits environments like offices, factories, and commercial facilities, ensuring reliability and peace of mind.


How to Use

  1. Mount the terminal securely at a convenient location.
  2. Connect it via USB, TCP/IP, or RS485 to integrate with existing systems.
  3. Register employees’ fingerprints for identification.
  4. Set up time attendance schedules and access control permissions using ZKTeco software.
  5. Regularly clean the fingerprint scanner for optimal performance.

Packaging/Weight/Dimension

  • Packaging: Eco-friendly box with protective inserts
  • Weight: [ 0.500 kg]
  • Dimensions: [ 18.5 x 14.0 x 3.0 cm]
  • Contents: BioPro SA20 Terminal, User Manual, Power Adapter, Mounting Accessories

Warranty and FAQs

  • Warranty: One-year coverage for manufacturing defects.
  • FAQs:
    • Q: What happens if the device malfunctions?
      A: Contact ZKTeco support for troubleshooting or replacement under warranty.
    • Q: How secure is fingerprint data?
      A: The device uses encrypted storage to safeguard data.

Performance, Quality, Durability, and Reliability

Engineered with precision, the BioPro SA20 delivers consistent performance. Its robust design ensures durability, while industry-grade materials promise reliability in high-traffic environments.


Best Price Guarantee

We offer the ZKTeco BioPro SA20 at the best price in the UAE. If you find a lower price, we’ll match it, ensuring unmatched value for your investment.


Shop Today & Receive Your Delivery Across the UAE!

Order now and enjoy fast, secure delivery across major cities in the UAE. Upgrade your workforce management with the ZKTeco BioPro SA20 today!


Request for Customer Reviews and Testimonials

Your feedback matters! Share your experience with the ZKTeco BioPro SA20 to help others make an informed decision.


After Sales Support

Our dedicated support team provides setup assistance, troubleshooting, and guidance to ensure seamless use of your BioPro SA20.


Get in Touch

Have questions? Contact us for expert advice and personalized recommendations.


Stock Availability

Most standard items are in stock. For urgent needs, please contact us to confirm availability.


Disclaimer

Content is for informational purposes only. Specifications, availability, and prices may change without notice. Verify details with our team before purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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