NEOTECH
Time Attendance - ZKTeco F18 Attendance Machine
Time Attendance - ZKTeco F18 Attendance Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZKT-F18 Biometric Attendance & Access Control
Overview
Introducing the ZKT-F18, a state-of-the-art biometric time and attendance machine designed to streamline your employee tracking process. With its advanced fingerprint recognition technology and RFID card authentication, it offers unparalleled accuracy and security, making it an indispensable tool for medium to large-sized businesses. Experience hassle-free attendance management with the ZKT-F18.
Product Description
The ZKT-F18 is engineered for precision and speed, featuring a high-performance processor and ample memory to support rapid and accurate fingerprint identification. Its user-friendly interface, displayed on a 3.5-inch TFT screen, simplifies navigation, ensuring a seamless user experience. With the capability to store up to 3,000 fingerprint templates and manage 30,000 transaction records, the F18/Id is your reliable partner for efficient employee attendance tracking.
Key Features
- Versatile Verification Modes: Offers fingerprint, password, and RFID card recognition, along with combination modes for enhanced security.
- Advanced Access Control: Incorporates anti-passback functionality, elevating your security measures.
- Large Storage Capacity: Accommodates 3,000 fingerprint templates and 30,000 transaction logs.
- User-Friendly Interface: Features an intuitive 3.5-inch TFT screen for easy operation.
Quality and Performance
The ZKT-F18 sets the benchmark for reliability and efficiency. It's built to perform, with a high-speed processor ensuring swift verification. Testimonials from businesses across sectors attest to its dependable performance and the positive impact on operational efficiency.
Specifications
- Display: 3.5-inch TFT screen
- Verification Modes: Fingerprint, RFID card, password
- Memory: Up to 3,000 fingerprints, 30,000 transactions
- Functions: Anti-passback, access control
Purpose of Use
Ideal for medium to large-sized businesses, the ZKT-F18 is designed to meet the complex needs of modern attendance tracking and access control, providing a secure and efficient solution for managing workforce attendance.
Supported Operating Systems/Applications/Industries
Compatible with various software platforms for comprehensive data management and reporting, the F18/Id is versatile for a range of industries seeking to enhance security and operational efficiency.
Benefit Effect
By implementing the ZKT-F18, businesses can significantly improve their attendance management, ensuring accurate, secure, and efficient tracking of employee attendance, thereby enhancing overall productivity and security.
Warranty Information and FAQs
The ZKT-F18 comes with a comprehensive warranty, underscoring our commitment to quality and customer satisfaction. Our FAQ section addresses common inquiries, facilitating a smooth user experience.
Delivery Services (specific to the UAE)
We offer reliable and fast delivery services across major cities and emirates in the UAE, ensuring your ZKT-F18 arrives promptly and securely, ready to transform your attendance management system.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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